@Manish777G Hi there, we are very sorry to hear that you have not heard back from your complaint as of yet. Please could you send us a private message for us to look into this for you?
@danni_OSullivan Hello, thank you for getting in touch! Please pop us a DM with further details so that we are able to assist you further or please call us on 0333 034 6100 βΊοΈ
@ScottishGuy_90 Hi there, we're sorry to see you're having issues placing a booking on our website. Please send us a DM and we can discuss this further. To make a booking, please call us on 0333 034 6100 and an adviser will be happy to help. Many thanks
@TweetterRoss Hi there, we're very sorry to hear that you did not have a great experience and that your visit was not up to the usual high standards we aim for. Please send us a DM and we can discuss this with you further. Many thanks
@WeaverOfTheWeb Hi, the amount of games played depends on how many players. Each game takes approx 10mins per person, so if you have 6 players you will only have up to 1 game each, however, if there are 2 players for example you could have up to 3 games within the hour. We hope this helps βΊοΈ
@arunimaricky Hello, if you can please pop us a DM with your contact details (tel no and email add) we will be happy to pass your complaint on the relevant department for investigation. Please also include full details of your experience.
@katiecain Hello Katie,
Thank you for getting in touch. We are not based at the centre but do not think there is a difference in the rooms. You are welcome to go and visit the rooms and take a look.
~ LR
@Snow_Mufc Hi James, we are sorry to hear this, feel free to give us a call and one of our advisors will be able to assist you with placing your booking.
@sharonwooller Hello Sharon,
Thank you for reaching out. We would welcome the opportunity to look into this further. If you could please could you email you experience and photo to [email protected]
We look forward to hearing from you.
~ LR
@lisapja83 Hi Lisa, we are sorry for any inconvenience caused but due to data protection we are unable to discuss the booking with anyone other than the lead booker. Unless, they have given prior permission and this has been noted on the booking.
@David_B1986 Hi there, we have various locations around the country! It would be best to contact your bank if you're having any issues with your card. Many thanks
@Jonoakman Hello Jon,
Sorry to hear that you didn't have a positive experience with us.
Please email your experience to [email protected]
with any feedback and we can get this looked into for you.
~ LR