Higher State Of Mind

FT

[Amor al Fernet @fernechini]

SI RETUITEAS AL MESSI CHIQUITO

ARGENTINA LE GANA A ESPAÑA

[BakerMuse @MuseBaker]

- Osama Bin Laden in 2001

[Sevilla FC @SevillaFC_ENG]

Cooling break in 22 degrees?

#CeltaSevilla

[Sam⋆☕︎ @Abhivridhi_Vani]

He looks like those kids who cosplay adults in flipkart ads

[Anush Lakshmanan @anush100]

A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims.

Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours.

Invoice no: UCIC260004101947
Complaint no: 69f362690db9530026fe28d7

Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring.

Within minutes:
• Geyser circuit dead - Approximation given is around 12,000 to fix
• 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000)
• Apple TV completely destroyed (₹14,900 replacement)
• Home electrical wiring compromised (Assessing currently)

The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability.

Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket.

Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment.

UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away.

He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback.

When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail.

3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that.

@urbancompany_uc @abhirajbhal @raghavchandra @varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled.

Is THIS the customer experience model investors signed up for?

1. Technician violates basic electrical safety
2. Damages multiple appliances and home wiring
3. Walks off mid-job when he realizes his mistake
4. Same technician sent back to "investigate" his own damage
5. Customer chases for documentation that should've been auto-generated
6. Then gets ghosted

Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers.

This isn't how a publicly listed company should operate.

Asking for:
1. Independent senior technician (not Sanju Kumar) to assess damage
2. Compensation for documented damages: ₹90,000+
3. Formal acknowledgment of complaint 69f362690db9530026fe28d7
4. Process review — no customer should have to extract their own complaint ID
5. Public clarification on UC's damage claims SOP

Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records.

please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails.

Consumer forum filing prepared if there's no response in 48 hours.

[AI @nonewthing]

People ask how Mikel Arteta survived during the darkness at Arsenal.

They ask why he wasn't sacked like all these other coaches. They do not understand, they want to know how.

Well, listen to him speak and ask yourself if you would ever sack this person from your organization.

[Yajur @10Yajur]

Messi G.O.A.T. Tour was announced to be started at 1pm in Delhi but its 4pm already and the show hasn’t started due to fog and pollution.

Moreover, this gaandu announcer and the DJ is annoying everyone.

#MessiInIndia
#MessiGoat
#DelhiPollution
#MessiKephephdeGone

[Howard Luks MD @hjluks]

Thirty Years of Ortho: What I’d Tell the Next Generation
I’ve been an orthopedic surgeon for three decades. Long enough to see techniques come and go, implants rise and fall, and the pendulum of “standard practice” swing back and forth more times than I can count.

What hasn’t changed are the pressures that come with the job… and the quiet lessons you don’t fully understand until you’ve liv,ed them.

If I were talking to the next generation—residents, fellows, the young attendings just getting their legs under them… this is what I’d tell them.

You can’t build a meaningful career on RVUs. You can meet every target and still feel empty. A career that lasts is built on trust, judgment, and relationships. You don’t measure that in productivity metrics.

A good surgeon listens more than they talk. People think surgery is a technical field, but the real work is in understanding what someone is actually asking of you. Most patients are just scared. They don’t need your scalpel, no matter what the MRI shows. Half the mistakes in this profession start with bad listening.

Master the anatomy. Master the craft. But learn the limits too. Early in your career, you’re focused on what you can do. With experience, you start to appreciate what you shouldn’t do. Judgment is a superpower.

Protect your time, or the system will take every minute you allow it to.

Learn to say no!!! There’s no shortage of demands. Notes. Inboxes. Meetings. Every one of them feels urgent. Some of you might actually feel important when you go to meetings... But... None of them is worth sacrificing your sanity or the people waiting for you at home.

Seek colleagues, not titles. Promotions and committee seats feel important for a season, but it’s just fluff, and nothing gets accomplished in those meetings anyway.

Your strength matters more than you realize. Not your technical strength—your physical and emotional strength. You can’t take care of people if your own health fades. Move, lift, sleep, and protect your energy. A worn-out surgeon becomes brittle.

Be the doctor you’d want for your family.

You need a life outside the operating room if you want a long life inside it. The surgeons who last aren’t the ones who work the most—they’re the ones who stay grounded. They have people they care about, interests that pull them away from medicine, and enough perspective to know that identity and work are not the same thing.

Thirty years in, the operations are only part of the story. What keeps you going is the purpose behind the work—helping people move, reassuring them when they’re scared, giving them back pieces of their life.
That’s the part that never gets old.

[EBL @EBL2017]

With Arsenal, it's worth remembering that it's likely to get worse (throughout the season) before it gets better (the end of the season).

You can't win every game.

Especially with the level of the Premier League being higher than ever before.

Not too high, not too low.

Calma.

[ESPN FC @ESPNFC]

One Wednesday morning in August, Tottenham were confident of finalising a deal for Eberechi Eze after reaching an agreement with Palace -- and personal terms with Eze.

Arsenal eventually hijacked Tottenham's pursuit of the England international and signed him to a deal worth up to £67.5 million.

Three months later, Eze scored a hat trick against Spurs 😮‍💨

[Arsenal @Arsenal]

Flow state.

[VERSUS @vsrsus]

Who said AI was taking jobs?

[Rory Talks Football @Rory_Talks_Ball]

?

[REDaction Gooners @REDactionAFC]

FUCK PGMOL

FUCK JARRED GILLETT

FUCK LIVERPOOL

FUCK CHELSEA

FUCK MAN UNITED

FUCK TOTTENHAM

THE ARSENAL

[D @donreborne]

Unironically is one of the greatest assists of all time. Do you know how many retard midfielders would try to turn and pass elsewhere and not read the special moment that is about to unfold? That intuition is unlearnable in itself.

[AI @nonewthing]

Liverpool are the luckiest team in football. Won the league off an Arsenal injury crisis. They won't escape with it this time.

[AI @nonewthing]

The biggest reason why Arsenal didn't play dominant today is simply because they are unfit.

Anyone around football knows how your technical levels drop the moment you are not in your best shape. Sloppiness under intensity is characteristic.

[also femi @femoafc]

It’s our defense btw.

We will always have a chance with the defense we’ve assembled. It’s why I laugh when people cry about the amount of defenders we bought like it’s not one of the biggest reasons we are so good.