@VANS_Europe@Vans@HouseOfVansLDN Iโm really disappointed that youโve not responded or got in touch to offer some kind of resolution to my missing ยฃ20 of points. I guess Iโll be changing my loyalty. Heyyyy @Dickies, @etnies, @Carhartt ๐
@Vans@VANS_Europe Iโve been a long time customer and recently you took 2174 of my Vans Family points after sending an email to say theyโd be expiring between 27/03 & 31/03. I went into store on 28/03 and poof they were gone! ๐งต
@Vans@VANS_Europe Iโve been a long time customer and recently you took 2174 of my Vans Family points after sending an email to say theyโd be expiring between 27/03 & 31/03. I went into store on 28/03 and poof they were gone! ๐งต
I would really love my points re-instating after this horrible experience Iโve had; to help keep my faith and loyalty to the brand. Next time your going to take away customers hard saved points make sure you make it clear on which single date they have until to use them.
@RevolutApp messaged in the app & was told nothing could be done. If this isnโt the case staff need more training ๐คท
@monzo thank you for changing her details same day & sending a new card next day in the post. Fantastic service ๐คฉ
Looks like Revolut just lost 2 customers!
@RevolutApp my wife is trying to change her surname after we got married and you wonโt accept a UK marriage certificate!? Why can we use this document everywhere else but with you? Really poor service! #Revolut#BadService