Tessa Taylor

[Tessa Taylor @tessastaylor]

@Optum_Support Maybe you could reach out to her and ask her to get back to me 😏

[Tessa Taylor @tessastaylor]

@Optum_Support been on the phone with optum for 2 hours today (still on hold right now) because no one in customer service can “own” my nearly year-long problem and not even the “manager” can give me a direct contact information for herself or her boss, Gorman Green. Do better.

[Tessa Taylor @tessastaylor]

@Optum_Support I’m currently on hold ... @Optum @Optum_Support I’ve been on the phone for 2 1/2 hours and working with manager Shy Haven’t heard from her in forever

[Tessa Taylor @tessastaylor]

@BrownMedPhys have loved my medical care over the years. Please consider changing away from your billing partnership with @Optum- Their incompetence with my claim is making me consider a new doctor