Tets

[Tets @tets29]

@sainsburys looks like phone lines are down now. Get a text to call it tells you all service are up and working then cuts off

[Tets @tets29]

@SonicUtd @sainsburys I got the email at 5:43

[Tets @tets29]

@O2 Afternoon, I've done the DM as asked but nobody has replied yet

[Tets @tets29]

@O2 Hi I'm un able to log in to o2 it tells me I don't have any services with you, I've called and gone through the complaints email, I've been told somebody will contact me this was over a month ago can somebody contact me please

[Tets @tets29]

@O2 Yeh phone still works and I get an email every month with my bill and payment is taken, sure I'll do an DM

[Tets @tets29]

@O2 Hi no this was Woking fine till I got an email on Jan 5th about changes to direct debits then it all stopped

[Tets @tets29]

@WorxUK Hi do you have a contact number please I’ve been trying to register the warranties for a couple of months now but it’s doesn’t seem to be working I’ve gone through support but I’m not getting back, I have an issue with my WG779E
Thanks

[Tets @tets29]

@HiveHomeUK keep chasing my order for the radiator valves, Keep getting told you will definitely get them tomorrow but they never arrive customer service is not good at all

[Tets @tets29]

@TUIUK disappointed with tui kept getting wrong information, given numbers that all I get is sorry we are closed, raised a case with resolver got a reply telling me to contact another number been trying it for a month still closed only 1 day left till the case is escalated

[Tets @tets29]

@Havid1Havid @Argos_Online Thanks I'll keep checking my bank over the next few days

[Tets @tets29]

@Argos_Online Just tried to place a order online and at the checkout kept getting a error tried twice and gave up, just checked my bank and you have taken payment twice how do I get this canclled please

[Tets @tets29]

@virginmedia lost tv, internet and moblie in halifax the virgin web site is also down to check service any news on this please

[Tets @tets29]

@TUIUK What a joke you spoke to me fine till i mentioned id like a refund then you told me the stitch board is not working and it transfering people to the wrong call centre call this number it opens at 8, its closed and wrong options sounds like delay tactics

[Tets @tets29]

@virginmedia Hi the number was 0800 052 0334 got a call after going to twitter about my complaint, was told complaints was looking into this and this was the number to call them on keep calling it but it says the office is closed but open mon - Friday and im calling between the stated

[Tets @tets29]

@virginmedia appalled at the customer service had a fault since 28/5/19 I've spent hours on the phone trying to sort this, been through resolver to help with reciving a letter 8 weeks later to say sorry its taking longer sombody will be in contact in a few days this was 18/10/19

[Tets @tets29]

@HomeServeHelps Hi Ive just logged a complaint with resolver please could i have an address to put this in writing too please
Ta

[Tets @tets29]

@HomeServeHelps evining are you part of an alternative resolution scheme I have a complaint that im still waiting for a response thats over 8 weeks now
Ta

[Tets @tets29]

@virginmedia Evining dont want to sound rude so apologies, ive have done the chats, calls and gone through resolver, this has been going on over 6 months thought I was making progress with complaits but the number I was given does not work, what would be the next stage please?

[Tets @tets29]

@HomeServeHelps Hi Leah just seeing if you are paft of the the scheme so I can log it with them too please ive alread chased this
Ta

[Tets @tets29]

@virginmedia Evining could you chase this up again please the number I have keeps saying you are closed but the hours it says you should still be open
Ta