@theoliverxp Dude I had no idea. Can't believe how much you've been through recently, and I can't wait to watch the come back. Your level of hope is inspiring and I'm rooting for you!
Ron - not to hijack Saul’s post but many sellers are running into an adjacent issue.
Customer leaves negative feedback saying an item is fake. Seller gets an inauthentic complaint. Inauthentic complaint is resolved via proof of purchase. Amazon is refusing to remove these incorrect negative feedbacks even after opening cases, calling or chatting. Could be something worthwhile to pass on.
Thank you.
Respectfully… this just won’t cut it.
Yes, we understand. Product authenticity matters. It's the bedrock of customer trust. And we agree, it should be protected with everything Amazon's got.
But let’s talk about the other side of the equation. The seller partners who’ve helped make Amazon what it is today.
These aren’t faceless corporations. They’re husbands and wives, fathers and daughters, families who’ve poured thousands… tens of thousands… even hundreds of thousands of dollars into inventory. They've hired employees. Taken out loans. Bet their future on the promise that if they did things right, Amazon would be a partner worth betting on.
Then one day, without warning, they're gated. Blocked. Stripped of the of the opportunity to sell products they’ve built their business around.
No hearing. No roadmap. Just a wall.
And the worst part? There's no other marketplace with the depth, reach, or customer trust that Amazon offers. So when that wall goes up, it’s not just an inconvenience, it’s an existential threat to small businesses. To families.
We know this may be tied to what’s coming out of the Section 3 suspensions, and we’re not asking for blind leniency. We’re asking for clarity.
Because here’s the truth:
You can’t grow a business when the rules change without notice. Sellers need to know what risks they’re taking. If tomorrow their most profitable products is off-limits how can they invest confidently today
Uncertainty kills competition. And without competition, prices go up. Selection shrinks. Customers suffer. The very things Amazon was built on,value and variety, start to erode.
Amazon’s seller partners want to play by the rules. They just need to know what the rules are.
Give them visibility. Give them a path. And they’ll continue to do what they’ve always done. Drive selection, lower prices, and make customers happy.
Isn’t that what we all want?
This is BY FAR the worst Amazon change that has been made in the last few years and nobody is talking about it.
Purchase item for $48.52.
Amazon tells me they think it's worth $16.39 if it needs to be reimbursed.
I submit invoice showing my purchase price (just trying to get my initial buy cost back when their warehouses fuck up).
Denied because it doesn't fall "within their policy."
I send this item in, they run it over with a forklift or their employee damages it, they then give me $16.29 back for an item I purchased for $48.52 and could sell between $90-100.
This is ABSURD.