Fiona Rees

[Fiona Rees @thatsmefee22]

@TheAA_UK your customer service is a disgrace. 😡

[Fiona Rees @thatsmefee22]

@Dartshopper
Where is my order?
Ordered darts for my son’s birthday 2 weeks ago, they haven’t arrived, your customer service is non existent. I need someone to sort this out…. Terrible service. 😢

[Fiona Rees @thatsmefee22]

@Dartshopper
My husband ordered darts for my son for his birthday on October 7th, his birthday is today, they have still not arrived. He has chased, however due to your customer service bring non existent, I have resorted to this…
Can you help???

[Fiona Rees @thatsmefee22]

@EE Not so sorry or concerned that you want to follow it up though @EE

[Fiona Rees @thatsmefee22]

@EE - Has anyone else experienced their terrible customer service recently, I’m shocked at how bad it is.

[Fiona Rees @thatsmefee22]

@EE I have tried that, your complaints procedure is not fit for purpose.

[Fiona Rees @thatsmefee22]

@EE Customer service team are rude & when asked for a manager to call me back, I was told there was no point because they wouldn’t.
And you call yourselves the best network. Absolutely shocking.
Customer service in general is on decline but this is worst experience I have had.

[Fiona Rees @thatsmefee22]

@EE How long do you have?
Long waiting times to get through to your customer services, when you get through they give you the wrong information & argue with you when you challenge them.
Raise a complaint for it to be closed without any communication to resolve or reasons as to why.

[Fiona Rees @thatsmefee22]

@EE what is going I No with your customer service? Why can’t I get through in any number?

[Fiona Rees @thatsmefee22]

@EE I have made 4 attempts & wasted hours trying to speak to someone but all you want to do is message it takes so long. Customers time is precious, you fail to understand this.

[Fiona Rees @thatsmefee22]

@EE what do I have to do to actually speak to a human? Your customer service has gone down the pan & yet you have increased prices.
Absolutely shocking!!!😡

[Fiona Rees @thatsmefee22]

I nominate @Worcsspurs for the charity work they’ve done over 22/23. Including 1/2 marathons and bike rides. A 24 mile walk between @Wolves @WFCOfficial @WBA @AVFCOfficial & @BCFC raising over £4000 for @ProstateUK #SpursOSC

[Fiona Rees @thatsmefee22]

@houseoffraser @HouseofHelpers I tried to resolve it it with your customer service team but they ignore your request & give an automated/robotic reply.

[Fiona Rees @thatsmefee22]

@houseoffraser Customer Service is pathetic, they do not help. Just don’t buy from them. Go somewhere where they deserve your custom & hard earned money.

[Fiona Rees @thatsmefee22]

@HouseofHelpers Your customer service is not helpful, I won’t shop with you again.

[Fiona Rees @thatsmefee22]

@Droit_Heritage This has been cancelled!

[Fiona Rees @thatsmefee22]

@EE It's a shame you don't make the calls you promised before you go home.!! Customer Service is shocking!

[Fiona Rees @thatsmefee22]

@EE Your customer service is shocking! 2 calls to make a complaint promised a call back on both occasions!! You failed yet again!Disgusting!

[Fiona Rees @thatsmefee22]

@slowreadersclub See you there 👍

[Fiona Rees @thatsmefee22]

@slowreadersclub See you at Victorious 👍