@campbellclaret@BorisJohnson@mrjamesob my mam is well but has Cancer. She is shielding to protect the @NHSuk (ex nurse), she’s had no symptoms. Her INSTINCT is to hug her grandkids, have me in for a cuppa, nip to shops, but hasn’t..Has she wasted 3 months of her limited life?
@JohnLewisRetail shocking customer service regarding a Xmas tree I bought last year. Ends of branches starting to fall off and being told you don’t have any warranty on it and you do not conform to consumer rights!! Very surprised how poor ur advisor was!!
@virginmedia Why do I pay over £34 a month for broadband when I’m a loyal customer and you offer new customers the same deal for £24 a month and 3 months free??? Shocking!!!
@bookingcom a booking on my account has been hacked… I can’t through to you on the telephone!! The hackers have sent a message on my booking (spoke to hotel who have said not to reply) .. pls contact me
@virginmedia why have you booked me an appointment on a day I am not available and your website will not allow me to change it… I wish I could post the total incompetence I have experienced from your customer services in the last 2 days
@virginmedia I have still not had a call back I was due at 11Am and your dm support has been worse than poor… nothing resolved and customer service shocking.. you have spent more time asking me security questions than contacting me.. I should have moved to @SkyUK
@virginmedia I was told on my 3rd call last night that I would be called back at 11am today… it is now 11:23 and no call back…. This is disgraceful and all I can assume is you are ignoring me and fobbing me off….
@virginmedia I have to say your customer services is shocking, inconsistent and when cut off no call back… utter disgrace!!! I would like a way of making a formal complaint as this was brushed over when speaking to your team!!!
@virginmedia I have sent you the private message… I don’t know how it is I upgrade my bandwidth package and reduced house coverage than I had before… I think this is a ploy to have me purchase this bolt package…. Very poor