Fabian Kaspereit

[Fabian Kaspereit @theRealFabK]

@DB_Bahn -- vielen Dank! Den ICE Sprinter nach Essen einfach mal in Düsseldorf enden lassen und die Fahrgäste erst benachrichtigen, wenn der (immer noch wartende) Zug längst in Köln weg sein sollte. So wird das nichts mit der neuen Mobilität.

[Fabian Kaspereit @theRealFabK]

Hallo @hamburgwasser erstmal vielen Dank für jahrzehntelange Versorgung.
ABER: Mehr als 12 Stunden ohne Wasser, ganz ohne aktive Abhilfe??
Ja, Rohrbrüche geschehen, aber dann bitte auch die Versprechungen einlösen und nicht erst morgens entspannt mit der Arbeit beginnen.

[Fabian Kaspereit @theRealFabK]

.@Sprinklr's first-ever Social Customer Care Benchmarking Report gives you unique insight into how top-performing brands across 6 industries are setting a high-water mark for social care. Here’s a peek at some of the insights we discovered: https://t.co/frz6yoBpWc

[Fabian Kaspereit @theRealFabK]

25% of retail sales are predicted to take place online by 2024, creating a higher standard for retail customer service. Is your brand prepared to navigate this new landscape? Here are 4 tips retail brands can use to improve their customer service: https://t.co/O2CHE9PUaw

[Fabian Kaspereit @theRealFabK]

As customers are increasingly connected, oftentimes brands are increasingly disconnected. Learn how you can keep your customers at the center of your marketing operations using a unified platform: https://t.co/30DSMQD8Bx

[Fabian Kaspereit @theRealFabK]

Using voice bots in your contact center helps better manage high call volume and elevate the level of customer service you provide. Read @Sprinklr's blog to learn how: https://t.co/5mO0lx8Ll8

[Fabian Kaspereit @theRealFabK]

Most marketers know that #TikTok isn’t just for dance videos and DIY projects — its growing popularity has made it an important platform for brands to reach future customers. Here are 7 trends to keep in mind as you build your TikTok marketing strategy: https://t.co/WcUwGgmWXn

[Fabian Kaspereit @theRealFabK]

Social e-commerce evolves so quickly that it can be difficult for brands to get it right. Learn 3 key takeaways for using social commerce to drive retail sales ➡️ https://t.co/k2r05xHWrN

[Fabian Kaspereit @theRealFabK]

.@tiktok_us and @Sprinklr have expanded their partnership! This makes Sprinklr the only platform capable of helping marketers manage, execute, and optimize both organic and paid content on TikTok! Learn more: https://t.co/jxkZXjWBt7

[Fabian Kaspereit @theRealFabK]

Are you tuning in to the 2022 #BahrainGP? Let @Sprinklr's interactive display be your guide to all things #F1 this season – from the races, drivers, and more. Follow along with us in real-time 🏁 https://t.co/WxY0DfxOUx

[Fabian Kaspereit @theRealFabK]

As companies transition to customer-centric and digital-first
initiatives, the key to successful marketing is to unify operations across your entire marketing lifecycle. Learn how in our new ebook: https://t.co/nHxcSncGdO

[Fabian Kaspereit @theRealFabK]

Providing near-instant support for your customers requires you to be consistent at every touchpoint. Our new guide with @Microsoft teaches you how, using a unified platform. Download the ebook here: https://t.co/VZCvGv432d

[Fabian Kaspereit @theRealFabK]

Sprinklr has been recognized as a leader in the @Gartner_inc Magic Quadrant for Content Marketing Platforms for the third year in a row! Read more about how we’re helping enterprises create meaningful connections with customers at scale: https://t.co/DBR6FAESPV

[Fabian Kaspereit @theRealFabK]

So excited that BWT Alpine F1® Team has tapped @Sprinklr to build a "digital vehicle" that will connect deeply and in real-time with fans. Learn more about how we are helping them reimagine the fan experience. See you on the track! 🏎💨 https://t.co/oxAhMTSPP6

[Fabian Kaspereit @theRealFabK]

Your customers don’t want to call you – they want you to be one step ahead. Learn how Sprinklr Voice, powered by AI, can help you build a proactive digital care strategy informed by insights. Register for our demo: https://t.co/Zl3qbzGtyi

[Fabian Kaspereit @theRealFabK]

TONIGHT: For brands who produce high volumes of content and campaigns, it’s crucial to ensure consistency in messaging. Our 30 minute demo teaches you how to protect your brand reputation and mitigate risk. Register here: https://t.co/eCKVZc9gbG

[Fabian Kaspereit @theRealFabK]

Calling all utilities and power industry professionals– learn how your industry peers are using social listening to serve, inform, and protect customers while minimizing impact during crisis situations. Register for our webinar with @awscloud: https://t.co/PLhmt9ggqQ

[Fabian Kaspereit @theRealFabK]

Is your care team ready for high conversation volume across channels? Learn how your team can manage customer interactions from a single, unified platform. Replay our 30-minute demo: https://t.co/hWgJkZyY2I

[Fabian Kaspereit @theRealFabK]

Recruiting efforts look very different in 2022 than they ever have– for HR leaders, it's an opportunity to reinvent existing strategies. Learn how an employee advocacy program helps you leverage your employees' influence to attract and retain talent: https://t.co/5XMJrEg3CN

[Fabian Kaspereit @theRealFabK]

Curious to learn how conversational commerce fits into your marketing strategy? Sprinklr's new blog covers 4 things you should consider when implementing a unified conversational commerce platform: https://t.co/jGvPI4ss8K