Goodindian

Nothing

[Anuja Dhakras @AnujaDhakras21]

Shame on @Swiggy for treating its delivery partners this way.

We placed an order from Baskin Robbins that should have arrived in 45 minutes. Instead, after 50 minutes, the delivery executive came to our doorstep without the order because the restaurant had been closed since the afternoon.

He had video proof, proof that he had reached the location, and messages sent to Swiggy asking for help—but Swiggy never responded. We even called the restaurant ourselves, and they confirmed they had been closed for hours. So why was Swiggy still accepting orders?

We got our refund, but that’s not the issue.

Despite repeatedly telling Swiggy that the delivery executive was not at fault and had all the evidence, they still slapped him with an ₹850 penalty.

To make matters worse, Swiggy customer care disconnected our call while we were trying to resolve the issue. They also kept insisting they were trying to contact the delivery executive, even though he was standing right in front of us and didnt receive a single call.

This is unacceptable. A company worth billions should not be forcing hardworking delivery partners to pay for its own system failures. Stop punishing the people who keep your business running and take responsibility for your own mistakes.

#Swiggy #DeliveryPartners #GigWorkers @SwiggyCares

[𝐁𝐚𝐚𝐩𝐮 𝐁𝐨𝐦𝐦𝐚 @BapuBommaSpeaks]

In Presidium school, sector 31, Noida a 10 year old Girl child has found dead, and sedatives found in her organs.. no explanation.. no action.. no FIR for 23 days.. this mother is fighting alone..
a desperate mother asking the right questions.

WHO GAVE A SEDATIVE TO MY CHILD?
WHY WAS THE REPORT HIDDEN FROM ME FOR MONTHS?
WHY ALL 16 CCTV OF SCHOOL NOT WORKING ?
WHY IS EVERYONE SILENT?
WHY NO ARRESTS WERE MADE IN TEN MONTHS?
WHO IS BEHIND THIS?

Hello @noidapolice @UPPViralCheck @Uppolice @myogiadityanath @NCWIndia is this how you save girl child? When are you going to answer to this murder?

[shonalee dey @sonau95]

@porterit_ disappointed with your service. I booked house shifting on 19th June with add-on services for AC installation. It has been 4 days and no technician has visited. The assigned partner is not taking calls. daily follow-ups with Porter support, there has been no resolution

[Anuradha Tiwari @talk2anuradha]

There is a new scam by @IndiGo6E these days.

When you web check-in, they don’t show any free seat options to select.

If you skip seat selection and choose auto-assigned seating, they say you'll receive your boarding pass by email around 4 hours before departure. In my case, it never arrived.

When I called customer care to ask why the boarding pass wasn't sent, they told me that auto-assigned seating can only be done 12 hours before departure. If it isn't assigned by then, the airport has to allocate the seat. They also said they have no way to contact the airport.

So you are forced to reach the airport at least 1 hour early for physical check-in. If you arrive close to the check-in cutoff, they may refuse to issue a boarding pass and say you missed the check-in deadline.

Technically, there are no FREE seats for web check-in.

Everybody is out here scamming common people because apparently there’s nowhere for us to go and complain. Well done!

[Bhaumik Gowande @bhaumikgowande]

An empty DTC bus at 9 PM. Not because there are no passengers—hundreds were waiting at bus stops along the route. The driver simply wouldn't stop. Route 356STL Dwarka Cluster Depot 22 buses are notorious for this.
The only reason I managed to board was because, as I saw the driver not slowing down at my stop, so I pulled out my phone and started recording with flash. The driver immediately stopped.
For many Delhi residents, these are the everyday hurdles involved in something as basic as boarding a public bus, especially the old orange ones. Operator contracts need stricter infractions clauses for not stopping.

[Technical Charts @Technicalchart1]

Manoj Madhusudhanan took a ₹1.86 crore home loan from ICICI Bank.

As collateral, he handed over his original property documents. Every homebuyer does this. You have no choice.

ICICI Bank sent those documents to their storage facility in Hyderabad via courier. Somewhere on that journey — Bangalore to Hyderabad — the documents vanished.

Gone. Originals. Irreplaceable.

When Manoj found out, ICICI Bank had one answer: it was the courier company's fault. Not ours.

He went to the Banking Ombudsman. They told ICICI to publish a public notice about the loss and pay him ₹25,000 for the trouble.

Twenty-five thousand rupees. For losing the original documents to a ₹1.86 crore property.

Manoj sent a legal notice. ICICI denied any mistake.

He went to the NCDRC.

The apex consumer court looked at the facts. The bank had taken custody of the documents. The bank had chosen the courier. The bank could not hand that liability to a third party and walk away.

ICICI Bank — India's second-largest private bank, ₹9 lakh crore in assets — was held liable. Ordered to obtain reconstructed certified copies, issue an indemnity bond, and pay ₹25 lakh in compensation.

One loan. One lost file. One bank that blamed the courier.

Save this — if your bank loses your original property documents, they cannot blame their courier agent. The documents were in their custody. The liability is theirs. File at your district consumer forum. The law is on your side.

(Source: Manoj Madhusudhanan vs. ICICI Bank Ltd. | NCDRC | LiveLaw, September 2023)

[Saurabh Bharadwaj @Saurabh_MLAgk]

This is an important update. The class teacher who was identified by the 3 yo rape victim and was accused of aiding her rape has been finally sent to judicial custody.

From day 1, mother was accusing class teacher for herself taking the girl to the basement. There was a room in the basement where a bed was kept under dim lighting. The 3 yo was raped by 57 yo school staff in presence of teacher.

[Goodindian @theaverage__guy]

@Guttajwala You are a real life superhero.

[Gutta Jwala 💙 @Guttajwala]

I donated around 60 litres of breast milk to the government hospital in Hyderabad and Chennai during my first year of post partum!!

Why does it matter? Just 100ml of donor milk can feed a tiny 1kg baby for several days. This donation could potentially support dozens of infants in the NICU. Donating is safe, screened, and desperately needed. Many NICU babies don't have immediate access to their mother's own milk due to medical complications. Donor milk acts as a vital bridge, providing immunity and nutrition during those critical first days.

It serves as a bridge for mothers whose milk may be delayed due to stress, illness,malnutrition or premature birth. 

Donor human milk is proven to significantly reduce the incidence of Necrotizing Enterocolitis (a life-threatening gut condition) in premature infants!!!

Check your local govt hospital to see how you can help! #MilkBank #SavingLives #MaternalHealth

[Sann @san_x_m]

His name was Rajan.

He was a final year engineering student at the Regional Engineering College in Calicut, Kerala. His father, T V Eachara Varier, was a Hindi professor at the Government Arts and Science College in the same city.

On the morning of March 1 1976 the police came to the college campus and took Rajan away.

India was under Emergency. Civil liberties were suspended. Courts had effectively turned away.

His father found out the next day from the college principal.

He went to every police station in the district. No one admitted to having his son.

He met the Home Minister of Kerala, K Karunakaran, directly.

He sent petitions to the Home Secretary of the Government of Kerala three times. Not a single reply or acknowledgement came.

He wrote to the President of India and the Home Minister of the central government, with copies to every Member of Parliament from Kerala.

Nothing.

What Eachara Varier did not know at the time was that his son had been taken to an illegal police interrogation camp at Kakkayam.

He was tortured.

A practice called uruttal was used, where a heavy wooden log is rolled over the body of the victim.

Rajan died from his injuries. His body was disposed of by the police and was never found.

When the Emergency ended in 1977 Eachara Varier filed a habeas corpus petition in the Kerala High Court.

It was the first such petition filed in Kerala after the Emergency.

He did it without legal training, without political backing, without money.

He had spent everything searching for his son.

The court case slowly unravelled the truth.

It forced K Karunakaran to resign as Chief Minister of Kerala in 1978 when the adverse judgment came.

Rajan’s mother became mentally unstable from the grief. She died in 2000 still not knowing where her son was.

Eachara Varier wrote his memoir, Memories of a Father, which won the Kerala Sahitya Akademi Award in 2004.

In its final lines he wrote, “I don’t close the door. Let the rain lash inside and drench me. Let at least my invisible son know that his father never shut the door.”

He died on April 13 2006. He never found his son’s body.

Rajan was picked up from his college campus on a March morning in 1976. He was never seen again.

Repost this. Some stories must not be allowed to disappear.

[Shyam @shyamfr]

Is driving an EV in the rain for 30 mins a "Customer Fault"?

My barely 4-month-old @VinFastofficial @VinFastIN EV died completely on the highway after its very first exposure to rain. Now they’re refusing my warranty and blaming me. A total nightmare. #VinFast #EVIndia 1/6

[Sann @san_x_m]

His name was Pradyumn Thakur.

He was 7 years old. Class 2 at Ryan International School in Gurugram, Haryana.

His father dropped him at the school gate at 7:55 am on September 8, 2017. At 8:08 am, he was found outside a washroom with his throat slit. He was rushed to hospital and declared dead on arrival.

The school did not call the police. His parents did.

Haryana Police arrived three and a half hours later.

They noticed blood stains on bus conductor Ashok Kumar. The same clothes he wore while carrying a bleeding 7 year old child to a car.

On September 10, the Police Commissioner held a press conference. He declared Ashok Kumar was the killer. He said Ashok had tried to sexually assault Pradyumn and murdered him.

The Chief Minister of Haryana congratulated the police for solving the case.

The Bar Association of Gurugram passed a resolution refusing to let any lawyer defend Ashok Kumar. The Supreme Court later disciplined them for this.

Pradyumn’s mother said from day one she believed Ashok was being framed.

CBI took over the case.

They found no forensic evidence against Ashok Kumar. No evidence of sexual assault. The gardener who was first at the scene said he saw no blood on Ashok before Ashok helped carry the child. The claimed semen sample did not exist. [Source: CBI chargesheet 2018]

In November 2017, CBI arrested the real accused. A 16 year old student at the same school. CBI said he confessed to killing Pradyumn to get his exams cancelled.

He chose his victim randomly.

Ashok Kumar was acquitted of all charges on February 28, 2018. [Source: Child Special Court Gurugram judgment February 28, 2018]

In January 2021, CBI charged four Gurugram Police officers with framing Ashok Kumar. Falsifying documents. Torture. Criminal conspiracy. [Source: CBI chargesheet January 2021]

Those four officers have not been convicted.

The Police Commissioner who declared Ashok guilty on television faced no consequences. The Chief Minister who congratulated police faced no consequences.

Pradyumn’s family is still waiting for justice for their son.

Follow for stories India deserves to remember.

[Rajendra B. Aklekar @rajtoday]

Wife had been admitted for a small surgery and there has been a very negligent response from the team of Health Insurance TPA of India Ltd who have rejected a claim, which as not even in lakhs, by simply sending a denial letter without any clarification for a policy that has been there for nearly a decade now. There has been no response whatsoever and no questions asked. This has been my first experience of dealing with a TPA and found this one a very unprofessional organisation.

[Anush Lakshmanan @anush100]

A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims.

Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours.

Invoice no: UCIC260004101947
Complaint no: 69f362690db9530026fe28d7

Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring.

Within minutes:
• Geyser circuit dead - Approximation given is around 12,000 to fix
• 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000)
• Apple TV completely destroyed (₹14,900 replacement)
• Home electrical wiring compromised (Assessing currently)

The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability.

Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket.

Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment.

UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away.

He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback.

When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail.

3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that.

@urbancompany_uc @abhirajbhal @raghavchandra @varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled.

Is THIS the customer experience model investors signed up for?

1. Technician violates basic electrical safety
2. Damages multiple appliances and home wiring
3. Walks off mid-job when he realizes his mistake
4. Same technician sent back to "investigate" his own damage
5. Customer chases for documentation that should've been auto-generated
6. Then gets ghosted

Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers.

This isn't how a publicly listed company should operate.

Asking for:
1. Independent senior technician (not Sanju Kumar) to assess damage
2. Compensation for documented damages: ₹90,000+
3. Formal acknowledgment of complaint 69f362690db9530026fe28d7
4. Process review — no customer should have to extract their own complaint ID
5. Public clarification on UC's damage claims SOP

Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records.

please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails.

Consumer forum filing prepared if there's no response in 48 hours.

[Akshat Jain, CFA @akshat96jain]

Never ever take a Zoomcar. They ruined our trip and left us stranded.

What happens when you rent a Zoomcar and the police seize it mid-highway? We had a ridiculous experience with @Zoomcar_India in Jaipur.

Last Sunday, we booked a car in Jaipur to drive to Ranthambore. Number plate was masked on the app, so no idea what we were getting.

We reached the car and it’s a Gujarat (GJ) white plate vehicle. I felt uncomfortable instantly, but it was too late to change the vehicle - this was the only 7 seater option available in the city.

The owner reassured: “No issues. It’s been on Zoomcar for 4 months. Cops won't stop. Take my number if anyone stops you.”

Within 45 minutes, we got stopped by the police.

They seize the car, take the keys, park it in some random plot and ask us to call the owner.

Owner proudly tells them that he’s been renting it out for months and never faced an issue.

Police is adamant that this is illegal (and rightly so). The owner needs to visit the RTO and pay up. Any commercial vehicle playing for that long in RJ needs to pay Road Tax here + convert to yellow plate if used commercially. Road Tax alone would come to around Rs. 1.5 Lakhs.

And then the cops just leave.

So now we’re just standing there, at 38°C, in a random area off the highway.

Owner doesn’t show up. Says it’s a Zoomcar problem and that he'll wait for their legal team to deal with this.

Zoomcar support? Useless!

“Err, It’s Sunday, our team will come tomorrow. And since your booking is still live, please don’t leave the spot; if any damage happens to the car, it’ll still be your responsibility.”

Tomorrow???
And don't leave the spot???

We’re stuck in a live police situation and your solution is wait till tomorrow?

We stood there for almost 2 hours before we could even figure out what to do next.

Because of this:
– Missed a ₹28,000 safari
– Paid ₹12,000 extra for last-minute transport
– Entire day gone

After all this and 7 days of escalations, Zoomcar calls and says they’ll “refund the booking amount.”

Think about this. No one would know the legalities of vehicle rules better than them. Yet, they listed this. And then abandoned us mid-crisis.

And honestly - what if this happened at night, to a woman travelling alone? You hand over an illegal car and then disappear?

I've been chasing Zoomcar for a week now. Let's see where this ends.

@Deepankar8 @Zoomcar__India @nch1915 @jagograhakjago

[Pallavi Pandey @pallavipandeyy]

ANOTHER SCAM 👏👏👏👏👏

booked a hotel in Vrindavan via @Cleartrip and the contact number listed for the hotel was wrong. We called multiple times to confirm the stay, and the person clearly said he has nothing to do with the hotel.

Assuming the booking was fake, we had to urgently book another hotel. Now Cleartrip refuses to refund the amount saying the booking was non-refundable.

If the contact details listed on your platform are incorrect, how is that the customer’s fault? And the audacity to not process refund??? Your listing is so unreliable that even the hotel phone number denies it, yet you still won’t refund. Incredible service 🫡

Cleartrip Trip ID: 260313270520

[Jsk Travelogue @jsktravelogue]

Overcharging By Pantry Staff - Veg thaali of 80 Rs is being sold for 150 Rs, Rail neer of 14 Rs for 20 Rs & Veg cutlet of 40 Rs is being sold for 50 Rs to all passengers in lichchavi express (14005)

Will it ever be stopped??

@RailMinIndia @IRCTCofficial

[amit kilhor @amitkilhor]

First fraud IAS of the year - Astha Jain. Last year IPS bani general category se, fir IPS bante hi gareebi aa gyi, and EWS ho gyi. Is saal gareebi se rank 9.

#amitkilhor #kilhor #asthajain #upsc

[D Tachie 𝕏 and 🪟🌍📲 🗿🕉 @dilip_patel1985]

I purchased an AC from Amazon where the product image clearly displayed a “Free Installation” label.

However, when the installation engineer arrived at my home, he demanded ₹1500 for installation. If the installation was advertised as free, then why are customers being asked to pay extra charges later?

This is extremely concerning. Displaying “Free Installation” on product images and then charging customers afterward looks like misleading advertising and unfair trade practice.

When I contacted customer support, instead of resolving the issue, they simply said “you should have read the manual.” If there were charges mentioned somewhere else, then why was “Free Installation” prominently shown on the product image?

Customers should not be misled just to increase sales numbers. Transparency and honesty in online marketplaces are essential.

I request the concerned authorities to look into this matter.

@AmazonHelp @amazonIN
@jagograhakjago
@jagograhakjago_
@DoCA_GoI
@GoI_MeitY
@PMOIndia

If required, I am prepared to escalate this matter to consumer courts because misleading customers through promotional images is unacceptable.

#Amazon #ConsumerRights #JagoGrahakJago #ConsumerProtection #MisleadingAds

[RAHUL @RahulSeeker]

This is Sanjay Gandhi Biological Park (Patna Zoo). And this is the condition of this white tiger in the enclosure! This is pure Corruption and neglect. @PetaIndia @peta please intervene.
#Zooneglect #SaveWildlife.

Folks plz tag Peta! This is serious. 🙏🏾