@blackwellbooks I've had no answer to the 3 emails I've sent chasing online order of 6 Dec then trying to cancel it. Phone calls to the cancellation number greeted with auto response directing me back to the email! So no way of communicating other than twitter, what should I do?
@Parcel2Go Parcel P2G72953730 not updated since 29/5. My chasing fobbed off with 'we've emailed the courier' & only NOW has P2G opened an enquiry that takes 3 weeks pre-claim. How can your processes be so slow & why are you Partnering with Landmark who only have a 1 star rating?
@YodelOnline Waited all day to see delivery status change from 'next in line' to 'unable to access property please contact us' My house does NOT have access issues & customer service number then gives automated update - so how do I 'contact us'?! Webchat limited help. Appalling.
Parcel from Germany never delivered. @DHLParcelUK tell us to claim through DHL Germany. DHL Germany refuse to help, tell us to claim through @DHLParcelUK. What is the point of buying insurance? Where is end-end service? Disgusting, DO NOT USE!
@DHLParcelUK my parcel allegedly delivered by UKmail 1 Oct, but I was in all day& the name who signed for it according to tracking isn't me! UKmail helpline will NOT help for consignment numbers with letters & numerals, so won't put me through to a person. Crazy! Can you help?
@VisionExpress Why is your website still offering a 5 day contact lens trial when your Scarborough store told me that offer no longer exists and I had to sign up to direct debit just to try some? Either website or store are incorrect, please check #poorservice
So @yodelonline, parcel dispatched by @DolceGustoUK 26 June still not delivered, your tracking says 'unable to locate your parcel', all of your online operators are permanently busy and you have no contact phone no. WHAT? #poorservice
@YodelOnline concerned you have been completely uncontactable all day, my parcel status says 'thanks for selecting a new date' when I've done not such thing. What's going on? System meltdown?
THE HOME OFFICE: PROGRESS see what I've done so far to update the home office, and what I still have to do. Any suggestions on how to update a room full of Ikea birch furniture? https://t.co/JsV239duEb
DECORATING THE GUEST BEDROOM PART 4: PIMP THAT LIGHT! How to upcycle a light for a tenner with spray paint and crystals, and the difference some decent light bulbs make https://t.co/XMkiwnPSaA
Done a lot of blogging recently, not told you much about it though! Check out the state of the craft room, it's been #diy WIP for quite some time now #groundhogday https://t.co/SIrqhiMNcu