Another 1 hour and 45 minutes on the phone to @UPS_UK. You queue half an hour for the call centre and they tell you to speak to the local branch. And then local branch send you back to the call centre. And still no sign of my coffee machine that they broke in delivery a month ago
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@EvansCycles@kryptonitelock You don’t need to worry about securing your bike from Evans. They keep it safely stored in their warehouse for a month whilst you wait for it to be delivered.
And when it does come, they’ve swapped the parts for cheap alternatives, so it’s not worth what you paid for it anyway.
@EvansCycles have gone from incompetent to crooks. Waited over 3 weeks for my bike, having paid for a 3 day delivery. Finally arrives to find they have switched the Shimano gearset and Tektro brakes for cheap alternatives.
What happened to @EvansCycles ? Used to be a great company. Bought a bike 3 weeks ago. Was supposed to be delivered in 3 days. Still waiting. Nightmare to get through to customer service, and when you finally do they promise they’ll look into it and call you back. But never do.
@SkyUK Trying to call for weeks now but can’t get through. Tried again this evening & eventually got a message to say the call centre is now closed as it is after 9pm. It was only just gone 8.30pm. Can someone please help us with our problems?
@SkyUK had problems with phone & bb for 2 months now. Engineer yesterday left us in a worse state. Now have no TV and disconnected house alarm so it is constantly beeping day & night.
@VirginMoney How do we contact customer service for #virgincreditcard? Have been calling every day. You wait forever and then just get cut off. Have sent multiple secure messages for 3 weeks now, and no one replies. Shocking service.