@UberIN_Support, @Uber, @Uber_India - thanks a lot for your help. The driver dropped off the bag today and everything is in order. He was very diligent and cooperative. Appreciate all your help and support.
@UberIN_Support , my relative left a bag in an Uber before his trip started. Ride was booked, bag put in the car, but larger bags did not fit in the boot, so the ride was canceled. The app has no way to contact the driver or support, as the ride never started. Please help.
@UberIN_Support , my relative left a bag in an Uber before his trip started. Ride was booked, bag put in the car, but larger bags did not fit in the boot, so the ride was canceled. The app has no way to contact the driver or support, as the ride never started. Please help.
@UberIN_Support , my relative left a bag in an Uber before his trip started. Ride was booked, bag put in the car, but larger bags did not fit in the boot, so the ride was canceled. The app has no way to contact the driver or support, as the ride never started. Please help.
@crossword_book, will you be stocking 'Other Worlds Than These' (The Talisman 3), by Stephen King and Peter Straub, when it releases on 6th October?
#stephenking#talisman3
4 Uber incidents in 8 days.
Drunk driver threatening my mother. β
Driver abandoning me mid-trip & extorting cash. β Price fraud. β
Verbal abuse. β
Uber's fix: "minimised the possibility of you being paired with this driver." ππ»ππ»ππ»
My fix: 17-page legal notice. @Uber_India
Some context. I'm visually impaired. I don't use Uber for convenience, I use it because I have to. It's how I move around Pune independently. I'm also an Uber One subscriber. Paying for a "premium" experience while getting this is a special kind of irony.
3 March, 9 PM. My mother books an auto. Driver GANESH shows up completely drunk. Verbally abusive to a lone woman passenger, at night, in an auto with no physical barrier. I reported it with proof. Uber's response: "the driver's behavior was unprofessional."
I escalated to the National Consumer Helpline. Docket #8836694. Uber marked it "WIP" on 7 March. Less than 26 hours later, without my consent, without resolution, marked "Closed." The driver highly likely still on the platform.
24 February. Driver Mohammed Umair Shaikh abandons me 700-800m before my destination. Demands more via direct UPI payment. Uber's remedy? Credits restricted from use on Auto rides. They kept my money and called it resolved.
1 March, 5:10 PM. Driver Gajanan abuses me over the fare and cancels to avoid his obligation. 5:35 PM same day, driver Dnyanoba demands βΉ113 despite the app showing βΉ100. I'm already dropped off with no alternatives. So I paid.
Pune's auto situation is genuinely dangerous. Uber's drivers have figured out that passengers alone on the road are someone they can push around. Uber's platform has figured out that template emails and fake credits (which don't even apply on auto rides) are cheaper than accountability.
So I sent a 17-page legal notice. Consumer Protection Act 2019. RPwD Act 2016. Motor Vehicle Aggregator Guidelines 2020. Maharashtra Aggregator Cabs Policy 2025.
Demands: Compensation for mental distress and lack of action. Written apology from senior management. Permanent deactivation of all four drivers. Refund in actual money, not credits.
If no response in 15 days: then I'm moving to District Consumer Commission Pune & CCPA complaint for systemic unfair trade practices.
Uber, the clock is running. β³ @jagograhakjago@Uber@Uber_Support@UberIN_Support
@Zomato@zomatocare We placed an order over 1 hour ago, the restaurant says the order is ready for a long time, but your delivery partner has not been moving to the restaurant. It's all heavily delayed and no idea when it will come. Terrible drop in your service quality.
@volkswagenindia@VW@VWGroup, the updated #VolkswagenApp is showing someone else's personal details in my car owner details, and the telematics have stopped working. All this was fine in the old app. No fixes from the VW team despite multiple connects. #PoorUpdate
@myspinny, your customer service informed me that there is no means to delete my account with you.
Please advise how this can be done.
#privacy#dataprotection
@cars24india, your customer service informed me that there is no means to delete my account with you.
Is that correct? If so, it is really unacceptable in this day and age. Please advise how this can be done.
@volkswagenindia@volkswagenindia I have talked to 2 dealers already and both say that lava blue is currently available for 1.0 AT but not yet for 1.5 DSG. And there is no date known when it will be available for 1.5.
Are you saying it is already available for the 1.5 DSG? If not, by when?
@PuneCityTraffic@PuneCityPolice Terribly loud music on Boat Club road or at Boat Club itself heavily disturbing people inside their homes. Yes, it is New Year but should citizens be forced to suffer through this especially sick ones ? @CPPuneCity@PMCPune
Not a #HappyNewYear
@IndiGo6E This did get sorted just before we had to fly. We did need to talk to a few different @IndiGo6E folk who then did make it happen. Appreciate their help and of Indigo as a whole. The matter is resolved.
Thanks to @CISFHQrs personnel as well who were very patient and helpful.
@IndiGo6E not getting any assistance from your staff to help find the missing purse.
All we are getting asked to do is to send an email instead of your staff trying to find this on the bus. #NoHelp