@JioCare@reliancejio@TRAI I hv asked 4 refund. Cancellation is initiated by ur team as you r not able to provide me connectivity.
I made advance payment based on your cust care rep's words.
Are words of your cust. care represetative not credible enough ?
Address the question.
@reliancejio 1/3. Chronology.
1st May : Call to jio customer care.
I asked process to relocate my connection to another address. They confirmed they have service in that particular building. I make an advance rental payment of 3 months.
Cat and mouse game begins.
@JioCare@reliancejio@TRAI if you want to provide refund. If not, let the consumer court decide. I am all ok for either of it.
Pls let me know your final verdict based on the same I can decide further course of action.
@JioCare@reliancejio@TRAI 1/2 This disconnection is due to your mistake. It was confirmed by your team that they have services at the new address. Now you have backed off saying there are no services available. Check the history of calls and service requests. Its upto you
@JioCare Cancellation is done by your team as you are not able to provide connection on the new address. And I am not here to discuss cancellation. I am discussing refund you owe me because of your mistake.
3/3 Upon asking refund they informed jio does not provide refund by policy. They could not keep up their own words. But the eventual sufferer is the consumer.
They dont give a tinker's damn to any escalation.
Ticket numbers attached for reference.
@TRAI Look into the matter.
2/3 Cat and mouse game begines. Several requests created for relocation. No calls from anyone. Requests rescheduled, processes, closed without my knowlege without any actuon on ground. Finally on 23rd May they confirmed they dont have services in that building.
@rpoahmedabad@passportsevamea It will be open just not to provide any services to customers as usual. https://t.co/dfSBEKkkb8 bunch of thick skinned fat paycheck holding employees of Central government ??
Team Killi hiking Kilimanjaro! The full story hereπ
I've compressed 8 days of hiking to 80 minutes! Plz spend some time to view it at ur leisure and share the video tooπππ https://t.co/2uoxFJh0cv
Tweet, Mail, Calls. No matter the way I have chosen to approach you, But you guys have proven to be a typical government office where thing don't move and nobody gives a tinker's damn about issues. The only thing matters for you guys is a fat pay check at the end of month.
have applied for my newborn's passport more than a month back but it's stuck at "police verification under review" and not moving ahead. Can you please extend support please. Thanks @CPVIndia@passportsevamea@MEAIndia