The Hubbits

An unofficial collective of designers, researchers, and difference makers working at a hub.

[Scott Berkun @berkun]

Most of these debates reduce innovation to an office design or workplace policy choice.

The real factors for creativity are ones many managers avoid accountability for: healthy culture, clear leadership and support for experimentation.

https://t.co/KMbtHV5DLr

[Andee🐙Pittman (they/them) @andeepittmanux]

Hi! 👋I'm on a really cool team doing really awesome things, here's more about it on our new blog: https://t.co/akZcUV5mgQ

👉Give us a follow ✅
👉and follow the link to our brand new GC Wiki✨
#HRInnovation #FoW #Experimentation #GoC #HR

[Scott Berkun @berkun]

"We are very cruelly trapped between what we would like to be and what we actually are. And we cannot possibly become what we would like until we are willing to ask ourselves why the lives we lead on this continent are mainly so empty, so tame, and so ugly." - James Baldwin

[Scott Berkun @berkun]

1. The elephant in the room for UX is: the systems we work in have natural biases against good design.

I wrote this for @FastCompany to reframe the real problem and a practical way forward.

https://t.co/yogngSiAVu #ux #design

[Scott Berkun @berkun]

People trust your ideas only as much as they trust you. The bigger the idea, the more trust you need to have earned.

If the size of your idea > earned trust, rejection is likely. To develop creative trust, pitch and deliver on smaller wins first, only then make bigger pitches.

[Scott Berkun @berkun]

A good signal of design maturity is when leaders in every role put opinions about "what is good" in context.

[Mark Robbins @RoboRobbins]

Pro tip for new public servants: up your procurement game asap.

I know, not fun, but so much of government is about getting funds where they need to be and putting them to work.

Either you will learn to do procurement well and thrive, or it will persist as a stone in your shoe.

[Scott Berkun @berkun]

If you are not a designer, but work with them:

Think of the best designers you've worked with. What were some of their traits that you wish more designers shared?

[Scott Berkun @berkun]

We really can't say "that's a great UX" or "this is intuitive" without asking first who it's for and what problem it is supposed to solve.

Which one of these is the best hammer? It all depends.

#design #ux #designmtw (Photo by Hans Hollein)

[Scott Berkun @berkun]

All designers should realize by default all organizations have a building culture.

Design is a kind of quality - it will take work to shift the culture to value it.

[The Hubbits @thehubbits]

🧵💯💯💯

[Scott Berkun @berkun]

1. Have you been frustrated by how little your coworkers understand about the value of what you do?

If you're a UX designer, you're an expert. But there's a trap in how this expertise is taught that works against you.

This thread explains what to do about it.

[Scott Berkun @berkun]

Every article I see about the "future of work" assumes people trust their bosses & coworkers. It's the elephant in the room.

Without trust, every new policy or technology is unlikely to solve anything. Good leadership is based on trust, but trust is hard to earn & easy to lose.

[Scott Berkun @berkun]

the real "innovations" we need in workplaces:

- leaders model behavior > empty talk about culture
- manage for results, not hours worked
- invest in people for the long term
- reward team goals, not just individual ones
- treat employees like adults
- ...?

[The Hubbits @thehubbits]

👇🎯

[Scott Berkun @berkun]

1. Not only does this CEO not understand culture as something they shape, rather than an immutable force, they misunderstand remote work and threaten to take away benefits from those who work from home.

https://t.co/2rwVLwxcqW

[Scott Berkun @berkun]

While I do complain about the state of UX design, it's amazing how many jobs there are today (approaching 1mil).

When I started in 1994 there were few jobs (~2000) for people with this kind of background/motivation. We've come a long way.

https://t.co/QGX3jAJCC8
#design #ux

[Scott Berkun @berkun]

Constantly doing this makes you a low-character person. It makes you a bad friend. It suggests you do not understand that relationships, professional and personal, are your life, not a means to another end. Sharks think this way - they live alone.

[Scott Berkun @berkun]

I want every designer to:

- have influence
- know their history
- understand how organizations work
- be self-aware
- be empowered
- care about results as much as ideas

What do you want? #design #ux

[Scott Berkun @berkun]

The older I am, the more I think curiosity is the best hope. It diminishes as we age, but if we hold on to it we stay awake. How are we wrong? How were we lucky (or not)? How can we help the future? What are we repeating? So many easy questions that are hard to ask or answer.