Murphy

Finance

[Murphy @themurf72]

@SW_Help Am I getting a reply I am making a formal complaint

[Murphy @themurf72]

@SW_Help what has happened to the 18 40 service from Weybridge to Addlestone not there yesterday and no longer showing on timetable

[Murphy @themurf72]

@SW_Help So I have to check the timetables every day now is that what your saying everybody using south western trains as well is this a wind up

[Murphy @themurf72]

@SW_Help I repeat for the third time when was the change announced and why can’t I claim for yesterday

[Murphy @themurf72]

@SW_Help But when was it announced why can’t I claim will this be permanent

[Murphy @themurf72]

@SW_Help Why I get a train that arrives at Weybridge at 18.35 so now have a 35 minute wait when was this announced I bought a ticket based on the 18 40 service

[Murphy @themurf72]

@SW_Help can’t get through on phone try to email your form
Won’t accept telephone number if I diddnt know better it’s like you don’t want your customers to make a complaint

[Murphy @themurf72]

@SW_Help train stopped at Raynes Park any chance we can be told why ?

[Murphy @themurf72]

@SW_Help

The worst of the worst delays cancellations adding hours of travel each week

[Murphy @themurf72]

Great to see your service levels and standards are still lower than a snakes belly

[Murphy @themurf72]

@SW_Help first time in 2 years using your so call service late running train to get connection at Addlestone no explanation given for late running train train arrives and just as we run to connection train pulls out out, outstanding customer service glad to see your standards

[Murphy @themurf72]

@Len_Scap Your smudges this night were special hope your well

[Murphy @themurf72]

@Classicbritcom Saw the the whole cast with Bernie Winters and schnorbitz in panto mid late 70’s wonder if this a promo photo

[Murphy @themurf72]

@TUIUK @TUIUK @LouHaigh this appalling told to Que again no member of Tui staff to be seen the lack of customer care and appearance of senior members Tui staff is disgraceful shame on you

[Murphy @themurf72]

@TUIUK understood it’s not your fault but you are in control of giving information and updates while people are queuing at bag drop check in

[Murphy @themurf72]

@TUIUK

[Murphy @themurf72]

@TUIUK where are your staff at Gatwick put in Que to check in not one member of Tui staff to be seen as has been the case all day

[Murphy @themurf72]

@TUIUK seriously not seen any senior member of staff at Gatwick only people doing anything handing our water are Gatwick airport people no tui staff to be seen anywhere at the moment you have a duty of care to your customers

[Murphy @themurf72]

@TUIUK 1 person checking in a whole flight at Gatwick still an appalling lack of information- lounge booked from 6 till 9 please confirm this will be refunded as unable to use this facility

[Murphy @themurf72]

@TUIUK why is no one going around making announcements and keeping people updated

[Murphy @themurf72]

Why is no one going around making announcements and keeping people updated

[Murphy @themurf72]

Why is no one going around making announcements and keeping people updated