@ThePivotGroup

We help teams get unstuck and think differently to create action, provoking conversations to shift direction. #health&careorgs #strategy #designthinking

[Claire Snyman @clairehsnyman]

@laragurneyRN @BCPSQC @VCHhealthcare Excited to share the process we did in partnership with @thepivotgroup1 on "how might we support individuals affected by brain tumours?" #BTSM

[@ThePivotGroup @thepivotgroup1]

YES! 💪

[Claire Snyman @clairehsnyman]

Bottom line: This work was not possible without patients, families, caregivers & healthcare teams at the table from the start and a partner such as @thepivotgroup1 - collectively, we can find solutions!

[@ThePivotGroup @thepivotgroup1]

Great project!

Amazing to see this group unpack the opportunities to improve virtual medication prescribing!

Thx @melshel73 & @SylviaISMPC & @alicewatt 💥

[Marlies van Dijk (she/her) @tweetvandijk]

Best ever facilitation tool alert! We used Lightning Decision Jam w @ISMPCanada to narrow scope on question: How do we support safe medication practices in the virtual primary care environment? Check out @AJSmartDesign brilliant vid @thepivotgroup1 https://t.co/oIjpwe9FBQ

[Marlies van Dijk (she/her) @tweetvandijk]

I love working with the small but mighty @SilverLiningsAB foundation to expand community services for youth with eating disorders! ❤️

#community #nonprofit

[@ThePivotGroup @thepivotgroup1]

It was exciting to see what patients and professionals wanted a prototype to look like! Thank you @clairehsnyman for working with us on this inspirational project. We are excited to see it🌷 blossom and grow! #designthinking #mentalhealth #braintumours

[@ThePivotGroup @thepivotgroup1]

Excited to support a passionate visionary and help with this important work! #designspring #crowdsourcing @JRMnurse @tweetvandijk

[Claire Snyman @clairehsnyman]

Keen to co-design & put ideas on the table? Join our public ideation session to find the best idea to help people with #braintumours with the #mentalhealth challenges that can occur post-treatment for a #brain tumour #BTSM

Register here: https://t.co/1G5k0N37CQ

[Claire Snyman @clairehsnyman]

This is what happens with #teamwork + co-design! "How might we bring tools and support to people with #braintumors to help them navigate & confidently participate in their health care?" #BTSM @thepivotgroup1

[Marlies van Dijk (she/her) @tweetvandijk]

Just had the most amazing session with patients, clinicians and people brain cancer foundations across North America for a design sprint with @clairehsnyman! Started with generating HMWs for our journey map! #braintumour #designsprint

[@ThePivotGroup @thepivotgroup1]

We are building storyboard on @MURAL for our top 2 💡 with our @YMCA_Calgary design sprint team on
How might we create new offerings to enhance our members experience?

🎮 Gamification
👥 Trainee Buddy

We love this team's energy! 🎉

#designsprint #innovation

[@ThePivotGroup @thepivotgroup1]

Everyone is at a different level with #COVIDAB

Personas not only help to better understand the different customer needs and experiences but also create a common language for the team.

We are excited to be working @YMCA_Calgary to create new innovative membership models!

[@ThePivotGroup @thepivotgroup1]

@mayapajevic That's right!! 😍

[@ThePivotGroup @thepivotgroup1]

We are delighted to partner with @clairehsnyman to host a design sprint on how to support patients with a brain tumour! Talking to patients is step 1 - we build our journey map to find out about common pain points.

[@ThePivotGroup @thepivotgroup1]

WHAAA? An entire collation of the best design talks in one place! Too good to be true. Thx for sharing @AJSmartDesign https://t.co/oq8tkQTtkl #designthinking #uxdesign

[@ThePivotGroup @thepivotgroup1]

As designers we are obsessed with sticky notes. Our favourites are colourful and not always yellow. We have now fallen in love with @MURAL. Now we can pick any colour we want and get people involved. #virtualworkshops #engagement #designthinking

[@ThePivotGroup @thepivotgroup1]

Great project! Understanding people’s #experience is key before diving into solutions or ideas. Please share if you know someone who wants to share! #UXexperience #humancentreddesign

[Claire Snyman @clairehsnyman]

This has been my life since diagnosed with a #braintumour. Now working on a project to help find ways to bring tools + support to people with #braintumours to help them navigate + participate in their health care. Pls share + RT - TY ❤️ https://t.co/H0wJAgrRVB #BTSM

[@ThePivotGroup @thepivotgroup1]

When was the last time you heard fun and policy in the same sentence?

Our team used #gamification to make policy conversations engaging and relevant for end users.

[@ThePivotGroup @thepivotgroup1]

@melshel73 @ISMPCanada @CarolynISMPC @anetto @patients4safety @PatientVoicesBC @couragesings @tweetvandijk So much fun!

[@ThePivotGroup @thepivotgroup1]

I can’t tell you how tickled pink we are to see our colleagues @ISMPCanada launch their https://t.co/nTl2KIZF9W website today! Thank you for inviting us to lead the design sprint to kick start the process! @CarolynISMPC @anetto @patients4safety @PatientVoicesBC @couragesings

[@ThePivotGroup @thepivotgroup1]

@couragesings @tweetvandijk @ISMPCanada @PatientVoicesBC @BCPSQC It was such a privilege to work with patients from across the country and support @ISMPCanada to SPRINT our way to a new idea. Thank you for trusting the process! And huge kudos to ISMP team for refining and executing the prototype!