The Red Bison

[The Red Bison @theredbison]

@Ameyplc no collection again in #waybridge, second week in a row. @ElmbridgeBC, fix this. #healthhazard

[The Red Bison @theredbison]

@johnlewisretail your website really doesn't like customers does it.

[The Red Bison @theredbison]

@British_Airways check-in and flight crew 10/10, IT systems 5/10, customer service lets @British_Airways down badly.

[The Red Bison @theredbison]

This sort of situation should take @British_Airways a matter of weeks to sort out, not months.

[The Red Bison @theredbison]

@British_Airways IT systems failure has cost me well over 1K. I'm not allowed to take what is not mine without consequence, how can they?

[The Red Bison @theredbison]

@British_Airways 73 days since BA cancelled my booking and took my money, no updates without chasing. v.poor customer service.

[The Red Bison @theredbison]

@British_Airways You said that you were taking this issue seriously, clearly that is not the case.

[The Red Bison @theredbison]

@British_Airways Over 50 days since i logged the CS case with BA.Your last DM over a week ago was you would get back to me next day.

[The Red Bison @theredbison]

@British_Airways Hi Sarah, i'm back now and have sent a direct message. Please confirm receipt?

[The Red Bison @theredbison]

Spent over £1.1K on replacement tickets. There is a case with your CS team. I will DM once at dest as can't afford another BA system glitch.

[The Red Bison @theredbison]

@paula1990love The flight was cancelled in Jan. They say i did it. I didn't. They sent msg asking me to check in today, they can't explain.

[The Red Bison @theredbison]

@British_Airways How can you just take my money and cancel my holiday? Your IT systems have ruined my holiday and friends wedding.

[The Red Bison @theredbison]

@British_Airways BA telling me i cancelled flight in Jan. I did not. Have email today asking me if i'm "ready to fly", BA can't explain.

[The Red Bison @theredbison]

@SnowAndRock Guys, the top search result for "snow and rock" at the moment is the google ad service link and it takes you to a dead page!

[The Red Bison @theredbison]

@SpotifyStatus I only signed up earlier today, not the best start... Free trial wont be turning into membership me thinks, back to iTunes...