@Qantas I’ve spent 3 hours on hold on your uk phone number then put me straight through to a customer survey not allowing to me talk!!! You’ve changed flights and offered cancellation a few weeks ago and we’ve still not heard anything about refunds!!! #poorcustomerservice
@oldtrotter@martin_finch@colinrtalbot@SoupTomatoSoup@LDHMarketing Indeed - the Save Pret Saga . When Ministers were banging on about return to work- as they often erroneously called it- while Pret was getting on with adapting its business model to the new reality . Sunak’s stock is absurdly high given the number of his misjudgments
@bt_uk There are no words to describe how appalling your service is. Waiting for full fibre since September. Temporary service again cut off due to a ‘miscommunication with Open Reach’. Consumer fraud. #fullfibrefailure#don’tswitch #unethical
Another day and another failure by @bt_uk Waiting since September for full fibre, existing service turned off ‘accidentally’, now temporary hub has a fault. 2021 and no internet. #FullFibreFailure#donotswitch
Unbelievable incompetence from @bt_uk. Ordered full fibre in September. Engineer finally arrives today to install, w/out equipment, unable to do job. A day of surgeries and once again coming home to no internet due to another BT ‘miscommunication’. #FullFibreFailure
@British_Airways due sympathy to those with flights cancelled in Sep but my return flight tonight is cancelled! No way of contacting you. What do you suggest? #stuckinNYC#3youngchildren
@British_Airways you cancelled our return flight - message late last night - I’m stranded here with my family and cannot get in touch on phone/on line to confirm the flight options you’ve offered - I was on hold for 45 mins last night and no answer - rang multiple times - help!!!