Vanessa

Cautiously optimistic

[Vanessa @thevanessajohns]

When Jax tore both of his ACLs at the same time, we were facing surgeries we couldn't afford. Thanks to Trupanion, we were able to get him the care he needed. Today he's back to enjoying life, and I'm so grateful. ❤️🐾 https://t.co/sgyhQFEjHV

[Vanessa @thevanessajohns]

@AlaskaAir I flew three weeks ago today and I know my bag took more than 20 minutes to come out by looking back at screenshots of texts. Is there any way to verify this since you guys have the 20 minute “rule”?

[Vanessa @thevanessajohns]

@XMSCcruise I’ll wait for the real @MSCCruisesUSA to reply to me

[Vanessa @thevanessajohns]

@MSCCruisesUSA how can I get a copy of a bill? I never received one when I got off the ship and I need a copy.

[Vanessa @thevanessajohns]

@MBonvoyAssist Perfect, just sent that through private message

[Vanessa @thevanessajohns]

@MarriottBonvoy hello. Just finished a reservation in Seattle and have a charge for $28 that I’m not sure what it is for. Is there a way to check on this?

[Vanessa @thevanessajohns]

@USPSHelp is anyone going to reply? I need this prescription and my address was not incorrect on the label

[Vanessa @thevanessajohns]

@USPSHelp I have a package that was just returned to the sender and it’s saying no such number but it’s my correct address. This is a prescription that I need

[Vanessa @thevanessajohns]

@AppleSupport I thought I was buying an audiobook, not a regular book to read in the books app. Anyway to get refunded? I already have the book and don’t need another copy.

[Vanessa @thevanessajohns]

@SouthwestAir I will do that right now!

[Vanessa @thevanessajohns]

@SouthwestAir I have 2 travel credits that I want to use. One expires a month before I want to use it and the other expires 1 day before. Is there anything that can be done?

[Vanessa @thevanessajohns]

@FedExHelp I have a package that was out for delivery yesterday and today and now is not getting delivered until tomorrow. How can I make sure it will actually be delivered tomorrow?

[Vanessa @thevanessajohns]

@UPS why has my package not moved since the 29th at 4am when it departed a location? Has no tracking after that

[Vanessa @thevanessajohns]

@UPS I reached out last week about a package that had not moved in a few days. I understand that was due to weather, but now the same package has not moved again in 4 days and it’s in my area, so I know it’s not due to weather again. What is going on?

[Vanessa @thevanessajohns]

@SouthwestAir Great; will do right now!

[Vanessa @thevanessajohns]

@SouthwestAir how come before I check in, it has my seat as 7C and shows that, but at check in, it changes my seat to 8C?

[Vanessa @thevanessajohns]

@UPS It just updated that it is Fort Worth, so that is all I wanted to see! I just wanted to make sure it didn’t get lost somewhere so I appreciate your help

[Vanessa @thevanessajohns]

@UPS I have a package that is being delivered, and I get it is delayed due to weather, but there have been no updates since last Friday when it left a location, no scanning in anywhere else. Is that normal?

[Vanessa @thevanessajohns]

@CaelanEtti @BarleyDom @SouthwestAir I have a flight with them on Thursday and when I booked my flight back in September, I chose the fare that allowed me to pick a seat since then. If you choose the least expensive fare, you get assigned a seat

[Vanessa @thevanessajohns]

@Manychat_life I set up automation last week for new followers and have gotten almost 500 in the last week, but not one has gotten a message