The Wrapper Emporium

We don’t know about you but for us, the best part about any special occasion is the cards! That’s why we take extra care to make our occasion cards special

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp But this is not a full disclosure of issues, it is blatant dishonesty by Royal Mail. 4 of the villages near where we live have to collect their mail from the sorting office, who advise they have no staff to deliver the mail, yet these areas are not shown as having issues

[The Wrapper Emporium @thewrapemp]

What is going on with Royal Mail? Numerous 1st class letters taking over a week to arrive - why are Royal Mail not being honest with customers about their delays? @Ofcom @standardchester @RoyalMailHelp

[The Wrapper Emporium @thewrapemp]

@NaturalNotions @Ofcom Royal Mail are atrocious they should be called ROYAL Fail - how can they say the last date for 1st class posting is the 19th when customers are only now receiving (or still waiting) on orders dispatched on the 2nd November! As you said small businesses don't stand a chance

[The Wrapper Emporium @thewrapemp]

@Ofcom We have a small business and spend an inexcusable amount of time having to apologise to customers for Royal Mail delays - 1st class takes longer than a week in most cases. It is not acceptable as we do not have an alternative!!!!

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp @RoyalMailHelp another customer complaining this morning that an item sent 1st class on Monday 27th November has not arrived, this is the 4th customer to complain this week. Why is @RoyalMail not being honest about their delays @MoneySavingExp @Ofcom

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp why are you not informing customers of your current delays? We sent an item from Chester to Fife (1st class) and it took 8 days! We've also sent one to Liverpool (1st class) which is still in the system 4 days later!!! #notacceptable #Royalmaildelays #notevenxmas

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp We are regularly seeing 1st class items take over a week to get there! How are Royal Mail allowed to get away with this? - you should be clear to customers about your delivery timescales, never mind 1 working day more like 10 !!!! @RipOffBritain20

[The Wrapper Emporium @thewrapemp]

@CathBoughton @seetickets @glastonbury They seriously need to sort their servers out!

[The Wrapper Emporium @thewrapemp]

WTF @glastonbury @seetickets this was the screen we had until 18.04 whilst other people were buying tickets!!!! Need to sort your servers out

[The Wrapper Emporium @thewrapemp]

@SzebastianOnne @canva @CANVA is still down - this has been days now

[The Wrapper Emporium @thewrapemp]

@ShaunWinTurner @canva Canva has been crashing all week and they won't accept any responsibility!

[The Wrapper Emporium @thewrapemp]

@tvandermeer15 @canva Canva has been up and down all week for us - getting tired of it now

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp I am aware of the Cyber attack that affected mail from Jan 10, however I have multiple letters sent on Jan 3 to the US that have not arrived - will they be caught in the backlog???? My customers want answers and I can't give them #frustrated #angrycustomers

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp It's now near the end of Jan & we still have tracked items undelivered from the beginning of December. We send approx 100 items a day & have refunded over 100 customers as their orders never arrived . I wish I had time to locate all the details but instead it is us out of pocket!

[The Wrapper Emporium @thewrapemp]

@RoyalMailHelp What is Royal Mail going to do about all the undelivered items that people are still waiting for from the beginning of December? #uttershambles #ruiningsmallbusinesses

[The Wrapper Emporium @thewrapemp]

It is so sad when we experience pet loss 🐾, these cards are a lovely way to remember that love. . . when planted the cards will bloom into flowers💐 #petsympathycard #petlosscard #sympathycard #petbereavement #petcondolence #lossofdog #plantablecard #seedcard #recycled #catloss

[The Wrapper Emporium @thewrapemp]

https://t.co/KexNaOERUz

[The Wrapper Emporium @thewrapemp]

@Primark I'm disabled & travelled 20 miles to purchase an item from your Chester store as your online page said it was available in store . . . did I get my Rick & Morty snoodie after struggling to walk from my car - no I got an apology as the website is incorrect!! #poorservice

[The Wrapper Emporium @thewrapemp]

@Naomi_D_Harvey @RealNotRare I was a fit and healthy 46 year old when I had my vaccine - I've not worked as a nurse since. Some days I can barely move, let alone walk. The Rheumatologist says it is like someone has switched the switch on my immune system and it has gone from protecting me to attacking me 😔