@FitbitSupport I initially ordered a Fitbit Sense in Sept and then subsequently cancelled my ordered. I got charged for Premium subscription yesterday and after several email exchanges with the support team, you are still refusing to refund my premium subscription. Ref #39867642
Heya @FitbitSupport, hot tip, you CAN'T:
* Sell a product, say a watch.
* Offer free trial to premium subscription w/purchase.
* Let someone cancel order, which they do
* Let 6 mos to go by
* Charge CANCELLED purchase for "renewal".
* Refuse refund after severalsupport requests.