@IKEAUSAHelp I've tried to call countless times to amend my order with no luck. Seems like you're not picking up calls at all. I can't even cancel my order! Please let me know how I can do so or I won't accept delivery of the order if it arrives next week!!
I’m horrified by the service I’ve received from you @AppleSupport@FedExHelp You’ve lost my laptop and I’ve spent the last month going between both of you to get a new laptop. @AppleSupport your support agent responsible for my case is the worst! Rude and very unhelpful!
This is completely unacceptably @AppleSupport I need a sensible person from your organisation to get in touch with me as soon as possible to resolve this situation. You and @fedex cannot lose my laptop and sit back while I run around trying to resolve the situation. Not.
@AppleSupport I paid to get my laptop fixed at the #GeniusBar and you offered to ship it back and I’ve never received it. It’s been almost a month without a laptop and I’m left chasing you and @FedExHelp for a resolution. I’m shocked how unhelpful you are!!