Thomas Spyker

[Thomas Spyker @thomas_spyker]

@JFKairport @Delta sitting on the tarmac for two hours and now back to the gate (after getting canceled yesterday) because our pilots cannot get resequenced by air traffic control after a 15 min weather delay? You all suck at your jobs. Do better.

[Thomas Spyker @thomas_spyker]

@AmericanAir I warned you in the DMs that some basic courtesy and answers now would avoid lawsuits later. You ignored me and gave the wrong litigator 57 hours to cook.

[Thomas Spyker @thomas_spyker]

@AmericanAir “here’s a $12 voucher accepted at some of our great airport restaurants!”

Every menu:

[Thomas Spyker @thomas_spyker]

@review_des3691 It’s funny that the scam bots are more responsive than actual @AmericanAir

[Thomas Spyker @thomas_spyker]

@AmericanAir thanks for the offer of a $12 food voucher on our 57 hour delay. Unfortunately JFK’s restroom was stocked with toilet paper, so I had no use for it.

Cheers to the Worst. Airline. Ever.

[Thomas Spyker @thomas_spyker]

@AmericanAir continued fun on my now 57 hour “delay” with your gate agents telling lazy lies at JFK about seating availability. I can’t wait to sue you at this point.

[Thomas Spyker @thomas_spyker]

@AmericanAir @shahabsajid How about the communication surrounding this flight from your team in the lead up? 40 hour delay and you told us all it was on the wrong day.

[Thomas Spyker @thomas_spyker]

@Maxipad613734 @AmericanAir Yup. Military vet here, and they performative flaunt that they care about that, but they don’t. They kept me on a 40 hour delay abroad, and the only communication was wrong information and actual recorded lies from their “supervisory” team about availability to rebook.

[Thomas Spyker @thomas_spyker]

@AmericanAir @DetroitMark Cap.

[Thomas Spyker @thomas_spyker]

@AmericanAir @yorsh_mtz @AmericanAir is trash.

[Thomas Spyker @thomas_spyker]

@AmericanAir @Boitnott @AmericanAir not a solid weekend over here, after a 40 hour delay, and your asinine ticketing process jamming me up at security.

[Thomas Spyker @thomas_spyker]

@AmericanAir @Maxipad613734 Don’t fall for it. They don’t deserve second chances.

[Thomas Spyker @thomas_spyker]

@AmericanAir when you “delay” a flight 41 hours, and issue me a boarding pass that says 3/27, it might shock you to find out that I have significant issues with Indian and security getting in the airport and through security on 3/29. If only this had been a predictable issue. Oh wait, it was. And you did nothing.

[Thomas Spyker @thomas_spyker]

@euzemoraes @AmericanAir @AmericanAir doing what it does. Trash responses sending you in circles with meaningless apologies.

[Thomas Spyker @thomas_spyker]

@AmericanAir @charliekmox Spoiler alert, they won’t do anything to help you. Living a 40 hour delay and the only thing @AmericanAir has done is proactively made it worse.

[Thomas Spyker @thomas_spyker]

On a 40 hour “delay” and the only thing @AmericanAir has done is tell us the wrong day our “delayed” flight is now leaving. Thank god for @Marriott who has given us better help on our flight delay than @AmericanAir. Picking quality brands matters and @AmericanAir ain’t it.

[Thomas Spyker @thomas_spyker]

Par for the course with @AmericanAir. We are on a 40 hour “delay” and they spent all of yesterday telling us our flight was on 3/28 when it had been 3/29 the whole time. They won’t engage with this issue because they do not care about providing good service. We are chattel to them.

[Thomas Spyker @thomas_spyker]

@AmericanAir @DancunFin I don’t know why you stole my profile picture, but it probably won’t help you. They hate me. I’ve been blowing them up because of how horrible they are. They’re probably gonna tell you that you should put your ticket in a bag of rice.

[Thomas Spyker @thomas_spyker]

@blib17 @AmericanAir You’re gonna keep waiting, because they are trash. We are stuck on a 40 hour delay, and have been given perfunctory apologies, inconsistent, explanations, and lies about the ability to rebook. Fly any other airline. Take a boat.

[Thomas Spyker @thomas_spyker]

Oh, don’t get me started on their discrepancies. We are stuck in the middle of a 40 hour delay (internationally trying to get home) and every time we called their agents, they told us our planned and now delayed flight was leaving on a DIFFERENT day. They have a system that doesn’t allow their customer service agents to see what date of Flight is leaving so they do mental math and get it wrong quite frequently.