Find and send beautiful, high quality cards from designers around the world; or inspire others by creating and selling your own designs. #thortfulcards
@hannahtweets__ Hey Han, thanks for reaching out. We're so sorry to hear that your order hasn't arrived. If you drop us a DM with your order number, or an email to [email protected], we'll get this sorted for you right away. Best wishes, Lola at thortful π
@suziemaclondon@RoyalMail Hi Suzie! We're super sorry to see your order arrived looking less than perfect - if you're able to send us a DM with your order number, we'll be happy to get this sorted out for you - Thanks, Aaron :)
@mydogminton Hey there, thanks for getting back to us. We're sorry to hear this! If you could drop us an email to [email protected], we'll be able to get this sorted that way instead π Best wishes, Lola at thortful
@AmandaUnsworth3 Hey Avery, thanks for reaching out. We're so sorry to hear that your order hasn't arrived in time for the occasion. If you drop us a DM with your order number, or an email to [email protected], we'll get this sorted for you right away. Best wishes, Lola at thortful
@cjw234567 Hey there, we're so sorry to hear this! Would you be able to drop us a DM or email to [email protected] with your order number, we can double check your order for you. Best wishes, Lola at thortful
@geeb88@RegattaOutdoors Hey Gee! This is so lovely to hear, we really appreciate your kind words. Keep spreading positivity! Best wishes, Lola at thortful :)
@kyrstie_o Hey there, thanks for reaching out! We're so sorry to hear this. Would you be able to drop us a DM or an email to [email protected] with a copy of the discount code email and your email address, and we'll get this sorted for you. Best wishes, Lola at thortful
@clairepreesty Hey Claire, thanks for reaching out. We're so sorry to hear that your order hasn't arrived just yet! If you drop us a DM with your order number, or an email to [email protected], we'll get this sorted for you right away. Best wishes, Lola at thortful
@StellaLuckie Hey Stella, thanks for reaching out. We're so sorry to hear that your order has not arrived. If you drop us a DM with your order number, or an email to [email protected], we'll get this sorted for you right away. Best wishes, Lola at thortful
@ayley26 Hey Karen, thanks for getting back to us. This email was sent on or around 15th February, as we're not able to access your email address via this thread, we would recommend dropping us a DM or email so we can help further here. Best wishes, Lola at thortful
@becca_x94 Hey Becca, thanks for reaching out. We're so sorry to hear this. If you drop us a DM with your order number, or an email to [email protected], we'll get this sorted for you right away. Best wishes, Lola at thortful
@HLL8 Hey Helena, we're really sorry to hear your order hasn't arrived. We'd love to help with this, so if you're able to send us a DM with your order number or drop us an email at [email protected], we'll be happy to get on the case! - Best wishes, Lola at thortful :)
@pradz139 Hey there, we're really sorry to hear your order arrived damaged. We'd love to help with this, so if you're able to send us a DM with your order number or drop us an email at [email protected], we'll be happy to get on the case! - Best wishes, Lola at thortful :)
@_EmmaJane90 Hey Emma, we're really sorry to hear you haven't received your order. We'd love to help with this, so if you're able to send us a DM with your order number or drop us an email at [email protected], we'll be happy to get on the case! - Best wishes, Lola at thortful :)
@joeferrett Hey Joe, we're really sorry to hear you haven't received your order. We'd love to help with this, so if you're able to send us a DM with your order number or drop us an email at [email protected], we'll be happy to get on the case! - Best wishes, Lola at thortful :)
@Nathansnowbooks Hey Andy, we're really sorry to hear you haven't received your order. We'd love to help with this, so if you're able to send us a DM with your order number or drop us an email at [email protected], we'll be happy to get on the case! - Best wishes, Lola at thortful :)
@murtaman Hey there, thank you for taking the time to point this out. This wasnβt meant to cause offence, but we recognise why it has and appreciate people calling it out. Weβve taken the feedback on board and wonβt be promoting this content going forward. Thanks, Team thortful
@12pots Hey Alan, we're really sorry to hear you have an issue with your recent order. We'd love to help with this, if you're able to send us a DM with your order number, and a little more information, we'll be happy to get on the case! - Thanks, Aaron :)