@BGHelpcrew then we received emails threatening the gas will be switched off , today someone ask me to manually input a code into the meter and that code failed aswell the service an OAP couple are receiving is atrocious and totally unacceptable
@BGHelpcrew i reported an issue last Thursday regarding top up issue , they have since changed the meter and that didn't work , then they changed the smart meter on Tuesday and that is still waiting to be commissioned and connected ,
@BritishGasHelp similar answers i get from customer service just shows you don't care , i've had a call numerous times and they don't help either , the service is atrocious and im contemplating going to the consumer watchdog or trading standards ๐ก
@BritishGasHelp i would just to ask why it has taken you 1 week so far to address the issue my parents who are OAPs have with there smart meter and it still isn't fixed they have had numerous visits plus made numerous phone calls and had numerous promises you would call back