@Budget
Your systems are constantly down. I just waited in line for 3 hours at FLL for my rental with 2 small children and I cannot change my drop off location because of poor customer service. I have called 6 times with no help.
Automation can improve IT efficiency, optimize costs, but only when done correctly. Join us on Feb. 18 at 2 PM ET for a free #webinar on @BrightTALK to learn how to get the most out of #ITSM#automation to power digital transformation. #AITSM#productivity https://t.co/VAsm4DNE2W
#IT and #business haven't necessarily always had a #lovestory for the ages, but it's never too late. 💕 Read this week's post to learn how to create an IT-business love story (spoiler: there's an engagement proposal💍💒!). #ITSM#DigitalTransformation https://t.co/IkAzfUCnhy
Self-service initiatives failing? Check out our recommendations to improve your self-service portal and increase adoption in this week's blog post. #SelfService#AI#Chatbot#KnowledgeManagement https://t.co/t7t4jaZl5o
It's been said that in order to see where you are going, you must first examine where you've been. In this week's post, @EasyVista dives into interesting stats from 2020 and workplace tech trends to watch. #Trends#Tech#WorkplaceTech#ITSM https://t.co/okh30C09AA
Financial management is a major concern for IT departments as we head into the new year. Learn everything you need to know about ITIL financial management in this week's blog post from @EasyVista. https://t.co/c0tvEO7Aor
In a contact center, improving the customer experience lies in improving key metrics and supporting employees at the same time. But how do you marry these two conflicting concepts? Learn more in this week's blog post from @EasyVista. https://t.co/KQ38TqQLdh
As we come to the end of this unpredictable year, we would like to take a moment to reflect on the resilience and support of our customers, partners, employees, and friends. We wish you a joyous holiday season and continued success in the new year.
Looking to spread holiday cheer? Learn how to use simple customizations with @EasyVista to boost morale this holiday season. #Holidays#ITSM#SelfService https://t.co/vGQSRnUlm3
Delivering on customer expectations requires a well-oiled machine of which the #customer#journey is the foundation. Read more from @EasyVista CMO @NancyVElsacker for @ThinkHDI. https://t.co/Lv0evLthw3
The terms "omni-channel" and "multi-channel" are used often in the #servicemanagement and #selfservice spheres. But what do they actually mean, and what is the difference? Check out this week's blog post from @EasyVista to learn more. https://t.co/yqcvtTx28V
Looking for a way to blast off with service management for non-IT departments? Check out the new pre-launch checklist from @EasyVista. and learn how you can eclipse old processes here. #ITSM#ESM#Guide https://t.co/XzMTsW1flc
In 2020, #ServiceManagement proved its worth and sparked digital transformation. As we approach 2021, it is time to reflect and apply those reflections to the future of #ITSM Check out these #predictions from @EasyVista CMO @NancyVElsacker for @ThinkHDI. https://t.co/wobeUcH3dq