Tim Callaghan

IBMer and Microsoftie, Crypto fan, Home automation, AI n00b, STNG, Jazz, Whiskey.

[Tim Callaghan @tim_callaghan]

Tokenmaxxing: when AI adoption metrics become the problem https://t.co/8Db1pp65Xy via @LinkedIn

[Tim Callaghan @tim_callaghan]

@PaulDalyROI @LastPass It's down globally https://t.co/kapaoTdLeS

[Tim Callaghan @tim_callaghan]

Haha..couldn't make it up.

[Tim Callaghan @tim_callaghan]

@Ryanair it's been a few hours since your online check in and ticketing have been down. No word from your team. Poor CX.

[Tim Callaghan @tim_callaghan]

@coolcatteacher Thanks..was working until a few hours ago.

[Tim Callaghan @tim_callaghan]

@Argos_Online It's not about trying again. You've taken the money out of my account. And on the resume screen post authorization thrown a back end error. This is an order over £2k btw.

[Tim Callaghan @tim_callaghan]

@Argos_Online every. Single. Time. 😩😩😩

[Tim Callaghan @tim_callaghan]

@Argos_Online live chat in the app is offline. I call the help line and it hangs up on me as I don't an order number to enter. Your commerce site is ridiculously poor.

[Tim Callaghan @tim_callaghan]

@ssbengale @abhishek_659 @bing Free tier isn't available atm AFAIK. Basic tier with 200 mins GPU is $10/m

[Tim Callaghan @tim_callaghan]

@Microsoft True story 😯

[Tim Callaghan @tim_callaghan]

@easyJet something up with your IT today. Seemingly legit mail alerts about locked accounts and pwd attempts. 90+ received. Looks internal processing issue rather than external hack.

[Tim Callaghan @tim_callaghan]

@AvantiWestCoast Surprising in 2023 that a large operation is not able to sort something like this out. Had a similar problem with @Argos_Online but at least they returned payment in couple of hours.

[Tim Callaghan @tim_callaghan]

@AvantiWestCoast tried buying a ticket on mobile via Apple Pay. It said transaction failed, but it definitely was debited from my account 🤦🏼‍♂️

[Tim Callaghan @tim_callaghan]

@AvantiWestCoast What do you do with customers that don't have a spare £270 and still need to buy a ticket?

[Tim Callaghan @tim_callaghan]

@AvantiWestCoast There is no booking reference as it failed but the money definitely debited. And I'm afraid "likely" isn't good enough. I still need to buy the ticket, and don't want to rack up another £270 failure.

[Tim Callaghan @tim_callaghan]

@Argos_Online No..I bought direct from Apple instead. You debited my account despite the error. It was returned eventually.

[Tim Callaghan @tim_callaghan]

@Argos_Online it's 2023 Argos. Why is it frequently so difficult to buy online from you?

[Tim Callaghan @tim_callaghan]

@Argos_Online I can't clear cookies as it's directly in your ios app. The app version is the latest.

[Tim Callaghan @tim_callaghan]

@SilverstoneUK tickets is the new @glastonbury tickets. Did you guys collaborate on the design of the M25 too?

[Tim Callaghan @tim_callaghan]

@MarriottUK after 10 years of loyalty, £125k spent, and bringing on board many other loyal clients...why be dicks about something you've managed badly and lose a good customer?

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