@JoelBordeaux @SophosSupport I have the exact same problem! Pop-ups keep coming up every few minutes, interrupting my work and downright putting me on a bad mood. Do something about it @Sophos
Dear @Skype , how do I actually pay my bill to you after updating my debit card details? Is there a button somewhere within your pages that says "Pay Now", or something like that (like most sites have), or some secret path made difficult to find??
Ooh!! @virginmedia let us have TV+net for 15mins after 2wk NO SERVICE!! Thank you!! We love you!! Nevermind it's down again as this experience was SO rapturous!! We'll have another 2 wk NO SERVICE and NO CONTACT and yes, go take my £79pcm, too!! @virginmedia FFS! Urgh! #Useless
@WLi22050516@virginmedia I've had it down for nearly 2 months now. NO help anywhere. Cannot talk to anyone. so far 13 emails saying it will be sorted soon. Nothing happens.Yet the take my direct debit every month... Yes, I know, I'm an idiot still hanging here.
@virginmedia I didn't get to talk to a human being. The "services" referred me to @virginmedia website and then just said "Bye" and hung up. Also told me I hadn't registered the fault! I had early Feb... NO SEVICE BUT TAKE MY £158! I'm spending HOURS trying to sort YOUR problem out!!
@virginmedia SUCKS!!!!! NO TV/INTERNET now for 2 MONTHS!! Still they HAVE TAKEN £158 out from my DD. Cannot get HELP! Automated phone line NO HELP! Webpage NO HELP!! Registered problem early Feb, now they claim I haven't!!! I WANT MY MONEY BACK!!!
@virginmedia Checked outage checker many times since problems started 37 DAYS AGO! YES...37! NO TV OR NET! PAYING £79pcm! You denied access. Complained many times! Why do I spend time and inclusive minutes (0345...) on YOUR problem? Also see screenshot. Send help PLEASE! End of my rope now..
@virginmedia Could you please explain this (see screenshot). I currently have a network specialist looking at the issue and the consensus is that the issue lies with either the hub blocking internet access or you as a company blocking internet usage.
@virginmedia I understand that faults can be difficult and am prepared to wait AS LONG AS I'LL BE INFORMED AND COMPENSATED! It's like ordering a meal in a restaurant, not getting it because kitchen is closed, but still having to pay for it!
@virginmedia Told I'd be compensated. Email "expect to have this resolved by 5/2 12:00, then 16:00, then 20:00, then 12/2, then 13/2, then 14/2. Now billed 20/2, £79, Direct Debit 12/3. Not compensated. NO SERVICE on TV nor net. Empty words. What do I pay for? I'm angry, frustrated, lied to!!
@virginmedia Right Virginmedia, with NO INTERNET CONNECTION OR CABLE TV now for 12 DAYS in a row, would it be the time to TRY to sort this mess out, call me, send some information, offer some REAL compensation and STOP LYING that the problem will be rectified "this afternoon" for 12 days.