thesmartone

Husband. Father. Engineer.

[thesmartone @TimSmart]

Really disappointed in @FlixBus. Was standing at the stop, verified the stop name matched my ticket and the bus drove straight past. Condescending reply from the complaints team mis-stating the facts and denying refund.

[thesmartone @TimSmart]

@VirginAtlantic Done. Thank you.

[thesmartone @TimSmart]

@VirginAtlantic missing points and miles. Your automated system where I enter ticket number failed. The support system goes round in circles. Maybe I’ll use a simpler airline next time

[Nick Robinson @bbcnickrobinson]

Is it me or is the news world spinning faster these days? In the space of a week we’ve had the end of Johnson’s political career, the proof that inflation is not under control, the drama of the missing Titan sub & an attempted coup in Moscow. Plague of locusts next? Or can we take Sunday off?

[Switchfoot @switchfoot]

The Beautiful Letdown (Our Version) is out and available everywhere now! This album is for all of us. Not just for the four of us in this band of brothers, but for everyone who has made these songs a part of their journey. Right now we’re blown away

[thesmartone @TimSmart]

@FouthTimeLucky @threadreaderapp unroll

[thesmartone @TimSmart]

@Morrisons I turned up at 2pm, within opening hours and was shouted at by a member of staff that the cafe was shut. There wasn’t a sign and there was food on display. This is the third time at this store. Must be my own fault for coming back.

[thesmartone @TimSmart]

@LloydsPharmacy The promised review - what information have you got/asked for? You don’t know the date/time or the name of the prescription so how can you review anything? All you’ve done is convince me you don’t care either!

[thesmartone @TimSmart]

@LloydsPharmacy Filton. Went 4 prescription @ weekend. Told “haven’t got anyone 2 dispense” & couldn’t say when would. My wife goes in today & they didn’t order it because they “don’t like stocking it”. It’s a bottle of medicine. Ill mannered, unprofessional and unfit.

[thesmartone @TimSmart]

@LloydsPharmacy Will they determine why I didn’t matter? Who says they’ll care? Don’t worry, I won’t see any improvement because I won’t be back. You’ve twice proven I’m not important. Who else did your staff not care about and what could have been the consequences?

[thesmartone @TimSmart]

@LloydsPharmacy Also makes me less likely to shop in the @sainsburys your unit is inside. One small act of refusing to care has wide effects.

[thesmartone @TimSmart]

@VirginAtlantic used your app, used your website, used your phone line. Still missing my miles and tier points.

[thesmartone @TimSmart]

@VirginAtlantic I used the contact website, followed the guidance to redeem the points from my flights that haven’t shown in the app and it still doesn’t work 🙄

[thesmartone @TimSmart]

@VirginAtlantic my flights don’t show in your app. Your help bot is useless

[thesmartone @TimSmart]

@VirginAtlantic tried contacting your help desk on Friday. Told someone would be with me shortly. Still waiting.

[thesmartone @TimSmart]

@seethelight_isp I already tried. So did my wife. Your representative on the phone earlier to my wife was extremely rude and apparently our lack of functioning internet wasn’t their problem. We don’t have to give you our custom. I suggest you consider how to rebuild trust

[thesmartone @TimSmart]

@seethelight_isp Help my home internet is down and the phone lines aren’t responding.

[thesmartone @TimSmart]

@easyJet hey EasyJet how come I can’t select seats on my booking?

[Luke Pollard MP @LukePollard]

To mark 56 years since The Beatles released Yellow Submarine I’m calling for one of the 13 old nuclear submarines tied up alongside in Devonport to be painted yellow. #plymouth already has the Beatle bums on the Hoe and so why can’t we have a yellow submarine too?