@BootsHelp Well after 40 minutes of holding and about a 2 minute phone call the issue is resolved but I still think itโs pretty bad to be on hold for that long and for the lack of replies across all platforms!!
@BootsUK I have sent a question via e mail and I have tried to call but no one is picking up the phone this is the second time Iโve been on hold for over 15 minutes now - why doesnโt anyone answer e mails or phone calls
@TicketmasterUK why arenโt you offering a roll over to next year option on Creamfields/Dreamfields tickets - itโs not like loads of people will do it but some will - you are just not helping anyone not answering e mails, questions, sending people round in circles with no answers
@TMFanSupport hello am I able to get some help and answers about either rolling Iโve to next year or re selling my Dreamfields package for Creamfields festival, everywhere I try to go for help is like a brick wall and im getting sent round in circles and I am not happy about this
@TMFanSupport hello am I abke to get some help and answers about either rolling over to next year or re selling my Dreamfields package for Creamfields - every where I go for help is a brick wall and im getting sent round in circles
@BeadlesVW I have been a loyal customer for 11years - it seems this only means something to me and not Beadles ๐ - to not even help me with an unroadworthy car, leaving me in a dangerous situation Iโve had to take my business elsewhere - customer service seems to have declined
@tracylacy11@fever_uk Iโm so disappointed in this company they donโt seem to be resolving anyoneโs concerns or issues and maybe even just going ahead with an event which could be breaking the rules of tier 2 ๐คท๐ผโโ๏ธ๐คท๐ผโโ๏ธ
@fever_uk I was supposed to be attending this Saturday but due to the recent changes in lockdown rules - not mixing with other households inside etc. also I have had to isolate due to waiting for a swab result for Covid symptoms so I am going to need to arrange a refund please
@jeremy_hume@fever_uk Thanks for your update but im not entirely sure how you think this helps me with my query about my tickets for an event ๐คท๐ผโโ๏ธ