Todd Campbell

[Todd Campbell @toddmcampbell]

@JeannAlvarado @evernotehelps @evernote I appreciate the confirmation that it's not just me! It's sad as I have been SUCH a huge supporter of Evernote - I'm making my exit plans but having thousands of notes, it's a bit daunting. But seeing the writing on the wall here...

[Todd Campbell @toddmcampbell]

@evernotehelps @evernote Your site's "Submit a request" process is broken: been trying to figure out how to get in touch with support re: billing for days, keeps looping me back to login from https://t.co/3uMpXNPvXw - in an endless loop. No other chat or phone options, really?

[Todd Campbell @toddmcampbell]

@evernote @evernotehelps I noticed you skipped this comment. So, this is the customer service expected. If I had a true challenge that impacted sensitive information, would this limited pathway for customer service for paying customers be acceptable? Free maybe, but for paid?

[Todd Campbell @toddmcampbell]

Now it's 3X more for garbage service that has more bugs than ever, and cannot get in touch with anyone via form or directly. All I want to know: if I downgrade from Personal to your basic free service will I lose all my notes immediately, or will some sort of warning happen?

[Todd Campbell @toddmcampbell]

@evernote @evernotehelps Yes, in fact I listed that exact link as #3 in the original note - please see above. It redirects every time from every browser, every device.

[Todd Campbell @toddmcampbell]

@evernote @evernotehelps this link works - but site path issue still persists.

[Todd Campbell @toddmcampbell]

Same experience on mobile app - just keeps looping. Even when clicking "Can't sign in? CLICK HERE." it takes you back through the same login loop. Who created this site? Gerbils???

[Todd Campbell @toddmcampbell]

@evernotehelps @evernote 1. https://t.co/MgriqG51cI after logging in
2. "Need a little Help": https://t.co/FOUTbkfk1p
3. "Submit a request":https://t.co/3uMpXNPvXw
4. New window, redirects back to https://t.co/WCXXgeYO45
GO TO 1

It's like #3 just loses a logged-in handshake... so no way to contact EN

[Todd Campbell @toddmcampbell]

PS - paid account; you'd think perhaps with paid we'd have more options to opt-in or out of the obviously broken leagues?

[Todd Campbell @toddmcampbell]

@duolingo I love Duolingo 4 learning but 1 thing I LOATHE about Duo: leagues with XP farmers. Demoralizing, frustrating, Only option is to turn profile private, which kills ability to have healthy competition with family and friends. Please, make it about learning, not XP farming

[Todd Campbell @toddmcampbell]

Nothing

[Todd Campbell @toddmcampbell]

@evernote For 85% YoY markup in subscription pricing - who cares?

[Todd Campbell @toddmcampbell]

@evernote Evernote has gone waaaaay downhill. I was a happy paid customer but recent issues and and 85% YoY markup for Personal ($70->$130) is ridic. Red flags started going up as soon as I saw it has been acquired. It’s been a good ride; good luck on this overpriced sinking ship!

[Todd Campbell @toddmcampbell]

@elonmusk Anyone else looking to bail? @ElonMusk congrats on commandeering a sinking ship. 🙄🥱

[Todd Campbell @toddmcampbell]

@Apple all I wanted was to upgrade this year to a new #iPhone14Pro. I travel to countries where eSIM is not avail and may never be. Why not support SIM & eSIM simultaneous? If I buy a non US iPhone with SIM can I still get AppleCare? thanks for the decision no one wanted. #garbag

[Todd Campbell @toddmcampbell]

@jetscott That single upgrade delay tipped me over to wait as well (previously only due to support for only one external monitor) - now waiting to see what the M2 pros will be like in late 2022. Currently the difference between a mid-level config of M2 Air vs similar M1 Pro is $100 :-/

[Todd Campbell @toddmcampbell]

@BRCustServ Wow - thanks for yet another phone number (13 so far!) after spending 3H in calls between the three of you. You sent me a new Barclay's card, but it cannot be activated, no one has access to my account from Synchrony or Barclays or can cancel my line of credit. You're the best!

[Todd Campbell @toddmcampbell]

@BananaRepublic @synchrony @Barclays what is the serious f&!% is going on over there? you have lost my line of credit in limbo; no one able to find it, and keep referring me to call the other #bankfail. If there ever was a reason to dropkick a longtime brand, you found it

[Todd Campbell @toddmcampbell]

@ATL311 is COA never going to ever pick up recycling again? 7/6 was the last time you picked up anything without our entire neighborhood pouncing on your team for a week. That's 7/7 weekly misses - ridiculous. Let us know when we'll get our solid waste disposal tax credits.

[Todd Campbell @toddmcampbell]

@BrianKempGA Saying something over and over and over does not make it true. Had hope that you’d make some positive changes in this state after the Trump era, but I guess you’re exactly who we thought you were. The state of Georgia is so much worse off with you as governor. #GeorgiaBoycotts