Tom Darkins

Marketer / Football lover / Put on this earth to control any potential Crisps and Dip epidemic!

[Tom Darkins @tomdarkins]

@BritishGasHelp Yes I will share details via DM. I’ve done this previously and the outcome is I need to speak to someone. When I eventually get through the queue no one can ever help. It feels like BG are deliberately making it difficult for customers to get money bk… @BWallaceMP

[Tom Darkins @tomdarkins]

@BritishGasHelp 40 minutes I’ve waited and then get cut off! This is happening all the time. All I want is my credit transferring to my new account! After weeks BG has still not done it. Same stock answer “I can’t help I’ll transfer you to someone” may be you should call me?

[Tom Darkins @tomdarkins]

@BritishGasHelp as a constituent of @BWallaceMP I would love some support in getting BG in to shape and fix their really poor customer service when it comes to giving bk money they owe heir customers!!

[Tom Darkins @tomdarkins]

@BritishGasHelp you’ve moved me on to a new platform, there is still £483.89 CREDIT on my old account. I’ve spent weeks trying to get this money transferred across to the new energy account. I’ve spoken to 3 people today and as I get transferred to the 4th person I get cut off!?!

[Tom Darkins @tomdarkins]

I am a current customer @BritishGasHelp

[Tom Darkins @tomdarkins]

@BritishGasHelp what is going on? App always says pls try again later, website always says no info available. 1 minute I’m £480 in credit, then I’m told no that’s a mistake I’m £500 in debit, now I’m bk to £480 in credit? Purposely difficult or #badservice… what is it?

[Tom Darkins @tomdarkins]

@JDhelpteam

[Tom Darkins @tomdarkins]

@JDOfficial order placed on 7th Jan, in stock and available for delivery (standard 5-7 days. £3.99). But still no sign of it. I’ve emailed several times, received 1 response saying it’s being looked in to, but nothing since. I’m out of ideas...

[Tom Darkins @tomdarkins]

I wonder what I’m paying for with my BT sport subscription... 99% of UFC comps are aired at 1am uk time. As soon as one is on at a ‘normal time’ with good content it’s PPV! BT sport offering in waning, but cost are increasing @btsportufc @btsport time to cancel I think!

[Tom Darkins @tomdarkins]

Ironically we’re currently sat on the tarmac waiting for passengers who are delayed on another flight - which is exactly what they said they’d do for me... but they didn’t! Fingers crossed these passengers get on @KLM @Delta

[Tom Darkins @tomdarkins]

Missed my connection, ok it happens. But @KLM tell me to go straight to gate and not T-desk for boarding card. @Delta said I need to go to T-desk 2 collect card and subsequently wouldn’t let me on flight. Which 1 is it? Now added 9 hours to my journey!

[Tom Darkins @tomdarkins]

@Delta Yes I need to get to a Seattle quick they 9hrs to Atlanta, 2hr stop over and 5hrs to Seattle. All because @KLM tell me one thing and @Delta tell me another. Can’t offer extra leg room on new flights despite me stating all along that I’ll pay for it - I’m 6ft 5!!

[Tom Darkins @tomdarkins]

Missed my connection, ok it happens. But @KLM tell me to go straight to gate and not T-desk for boarding card. @Delta said I need to go to T-desk 2 collect card and subsequently wouldn’t let me on flight. Which 1 is it? Now added 9 hours to my journey!

[Tom Darkins @tomdarkins]

Bearing in mind my journey is already 12 hours. @KLM @Delta if KLM are correct then I should have been ok to get on that flight (20mins before take off as quoted by delta person at gate) but that same person said I needed b-card from T-desk. Who is right?

[Tom Darkins @tomdarkins]

Missed my connection, ok it happens. But @KLM tell me to go straight to gate and not T-desk for boarding card. @Delta said I need to go to T-desk 2 collect card and subsequently wouldn’t let me on flight. Which 1 is it? Now added 9 hours to my journey!

[Tom Darkins @tomdarkins]

Why does your access point close at 5:30pm @UPSHelp ? When am I meant to collect it? #wasteoftimeandpetrol #worstaccesspointever!

[Tom Darkins @tomdarkins]

@thetrainline at station, went to download and didnt work. Explained this for 40 minutes on phone to your colleague, wasn't prepared to help

[Tom Darkins @tomdarkins]

@VirginTrains @thetrainline can't help but feel that the previous tweets sum it up concisely. As such pls refer 2 this as my complaint form

[Tom Darkins @tomdarkins]

@thetrainline have refused to resolve the situation, they've said it's your fault @VirginTrains , pls can I have my money bk?

[Tom Darkins @tomdarkins]

@VirginTrains don't say it's @thetrainline problem, was at station and getting on your train, it's a joint issue!!!

[Tom Darkins @tomdarkins]

@VirginTrains @thetrainline yes I think we've all reached that conclusion...why nothing in place if can't get M-Ticket #goingroundincircles

[Tom Darkins @tomdarkins]

@VirginTrains on @thetrainline web. 11:58 Pre-Eus carriage F seat 43. £200 - You should have accepted the issue & dealt with it offline!!!