Tom Hall

Lenovo, International Sales Solutions & Services Group. All opinions are my own.

[Tom Hall @tomshall]

@DonatoDiorio @Citi Did you ever get this figured out? I’ve been working with Citi customer service since May 26 on ability to access account. They have advised widespread system issues and they are working on it. Try it again later.

[Tom Hall @tomshall]

@galvgal0723 I’ve been working this issue since May 26. Customer support advised they are having system issues for joint accounts. In my case, it’s an account transferred from American Airlines/Barclays.

[Tom Hall @tomshall]

@AskCiti @CeliaBlalock I have been working with Citi since May 26. With each call an agent stated "there are system issues affecting joint accounts which are being transferred from Barclays. You cannot log on until these issues are resolved". She asked me to call back on Thur June 4th for a status

[Tom Hall @tomshall]

@ms4cy @DuRantSC2CA @AskBarclaysUS @AskCiti I have been working with Citi since May 26. With each call an agent stated "there are system issues affecting joint accounts which are being transferred from Barclays. You cannot log on until these issues are resolved". She asked me to call back on Thur June 4th for a status

[Tom Hall @tomshall]

@erinturnley @AmericanAir @Citibank I have been working with Citi since May 26. With each call an agent stated "there are system issues affecting joint accounts which are being transferred from Barclays. You cannot log on until these issues are resolved". She asked me to call back on Thur June 4th for a status

[Tom Hall @tomshall]

@gregcjr @Citi @aa I have been working with Citi since May 26. With each call an agent stated "there are system issues affecting joint accounts which are being transferred from Barclays. You cannot log on until these issues are resolved". She asked me to call back on Thur June 4th for a status

[Tom Hall @tomshall]

@AmericanAir @Franked1860 Here it is almost a month later and still major issues with Citi American Airlines credit card accounts.

[Tom Hall @tomshall]

@sayits0 @AmericanAir @Citibank Experiencing similar. Frustrating.

[Tom Hall @tomshall]

@AskCiti Thanks! I guess if you could watch ticket #154599

[Tom Hall @tomshall]

@CViewer12329009 @AskCiti @mdperlman Should be “Citi customer service “

[Tom Hall @tomshall]

@CViewer12329009 @AskCiti @mdperlman Citi customer seems advised me today they will waive any late fees until the system issues are resolved. Let’s see…

[Tom Hall @tomshall]

@AskCiti @mdperlman Note that even after sending cards out, you will not have online access to your account. Rob from customer support stated issues in the conversion is preventing this. I’ve had my cards for a couple weeks, but online access errors.

[Tom Hall @tomshall]

@AskCiti @PSWinks Note that even after sending cards out, you will not have online access to your account. Rob from customer support stated issues in the conversion is preventing this. I’ve had my cards for a couple weeks, but online access errors.

[Tom Hall @tomshall]

@AskCiti @tuttlerw While Citi was fast in sending the physical and virtual cards from the Barclays conversion, we cannot set up online access. Rob from Citi customer service explained this is a problem with many of the Barclays customers. Once again we have open ticket to resolve.

[Tom Hall @tomshall]

@PikerBob Where is this?

[Tom Hall @tomshall]

@JunksRadio Share this with Jason!

[Tom Hall @tomshall]

@letterboxd Loved all picks except face off. On my list as one of four worst

[Tom Hall @tomshall]

@Snide_Remarks I prefer a crust with a little back bone

[Tom Hall @tomshall]

@moneymetalcakes @WSOP Step in to the Down Town Cocktail Room. Quiet. Great cocktails. Old Vegas.

[Tom Hall @tomshall]

@JunksRadio @moneymetalcakes Just concentrate on winning.