Trace Van Wyk

Improvement advisor, AHP and exec coach. Passions are improving experience for all, patient safety, co-production and compassionate leadership. Tweets my own.

[Trace Van Wyk @trace_vw]

@cull_anna Crikey. Who is that unhappy to make comments like that?

[Trace Van Wyk @trace_vw]

@britishairways how is the queue for people who need assistance at Heathrow T5 the longest and least efficient one? #additionalassistance

[Trace Van Wyk @trace_vw]

@CzarCacanindin Well done to you too @CzarCacanindin

[Trace Van Wyk @trace_vw]

We spent 4 years as team @enhtqi and I can honestly say I learned more about systems, improvement, leadership and what really matters in those 4 years than I did in any other role in 25 years in the NHS. It’s so long from us and me for now as I explore new beginnings ❤️

[Trace Van Wyk @trace_vw]

@bsummerhayes @enherts @ChiefNursePHT @cazdilks @DrCarterp118 @thenewkealey @jadey31211303 @D_DancerMidwife @AliGakabongo @ConnieTalent @RumbidzayiChak1 @drnatpat @SandraCruicksh5 @KGood_z @JenniferBody16 @carriekirby43 @alimully @SylviaG84478791 @LucyDaviesCOO Best of luck as you take these next steps in your career Bev. You’re wonderful and I hope you continue to shine your light x

[Trace Van Wyk @trace_vw]

I read heartbreaking tweets like this repost @cull_anna and articles about the experience of NHS staff https://t.co/kCm9eFmXun
and wonder if the system that needs fixing is right down to the interpersonal relationships between all of us. Human to human #KindnessMatters

[Anna C 💙🇺🇦 @cull_anna]

Poor little boy this scares the living daylights out of me! Listen to the child’s parents! Reasonable adjustments can be made! 😢

[Tim Ferriss @tferriss]

“The other side’s dignity may not mean much to you, but it means everything to them.”
— William Ury

Listen to my interview with master negotiator William Ury: https://t.co/tYn6fHH5mU

[Trace Van Wyk @trace_vw]

I was supposed to start the top managers programme @TheKingsFund today. Had a bursary from Simon and his wonderful team @WalterCo and the place secured and life had other plans. #silverlinings #kindnessmatters #bestlaidplans

[Trace Van Wyk @trace_vw]

Definitely have a lot of experience of hearing this when people are tackling difficult issues. If you’re going to make difficult decisions and/or just tow the party line at least have the courage to own it or give somebody a plausible why!

[Helen Bevan @HelenBevan]

"Managerial ventriloquism" is a common practice in the health & case sector. It's where leaders mention others (often those in higher authority) when they ask people to do things. Eg, "the Regional Office needs this by the close of play" or "the Director says we have to do this".
Over time, a culture builds where:
A) managers speak for others too frequently, undermining their own credibility &
B) responsibility keeps being passed to someone else, with no one willing to take ownership of decisions.
This article sets out research-based tactics for leaders to own their own words & build their own agency & that of their teams: https://t.co/oFtpmhQlai By David Hollis & Alex Wright @mitsmr

[Helen Bevan @HelenBevan]

In praise of "worker bees" in organisations & in nature. They keep the system going. Hierarchical structures often fail to recognise the impact of small-scale contributors. We need to acknowledge that “smaller” players are critical to the health & resilience of larger organisations. (Also, in nature, bees hate micromanagers):
https://t.co/0NIavnLrnw Via @drkathyallen @The_ILA

[Trace Van Wyk @trace_vw]

@sepsismaggie @Bupa @helenh49 Congrats Maggie.

[AcademyOfFabStuff @FabNHSStuff]

On the first day of Christmas🎄Fab gives to you the winner of #TNTAward🧨... @AnneRobsonTrust and highly commended @enherts...

https://t.co/oisJr2I084
https://t.co/u6tWdjeJOw

#Fab12DaysOfChristmas @RoyLilley @trace_vw

[Czar Ian Cacanindin @CzarCacanindin]

Thank you @FabNHSStuff ! We're so pleased! @enhtqi @trace_vw @Bianca_enhtqi @cull_anna @BeckyL08 😊🎉

[Trace Van Wyk @trace_vw]

@EnaboreJanAxle @ENHHCharity @enherts @CarersinHerts @ChiefNursePHT @AndreaHone1 Well done Jan. So proud of you

[Jan-Axle Enabore @EnaboreJanAxle]

Still shocked and incredibly honoured to received the Highly Commended TNT Award. Thank you @ENHHCharity @enherts @CarersinHerts @ChiefNursePHT @AndreaHone1 this would’ve not been possible without true partnership working ❤️ #NHSthinkCarer

[Zena Ze. @Zena_Jane71]

#fabawards23 QI Winners.

[AcademyOfFabStuff @FabNHSStuff]

The winner for #HartleyLarkinAward🚢 sponsored by
@vororhealth and presented by Ed Smith is...

East and North Hertfordshire NHST for their work on reducing hba1c-related cancellations for surgery in pre-op assessment... https://t.co/NgXk7oYRoH #FabAwards23 @RoyLilley @enherts

[Trace Van Wyk @trace_vw]

So proud of our team. Thank you for recognising amazing work #fabawards23. Nice to know our work is recognised as FAB and worth sharing by like-minded colleagues. Well done @CzarCacanindin @Bianca_enhtqi @cull_anna @BeckyL08. You are all incredibly FAB! #stickitupyourjumper

[AcademyOfFabStuff @FabNHSStuff]

The winner of #FabQITeamAward sponsored by @Liaison_Group and presented by Dame @CNOEngland is...

East and North Hertfordshire NHS Trust 👏for their continuous quality improvement team... https://t.co/3rRbwykWGA #FabAwards23 @RoyLilley @enherts @CzarCacanindin

[AcademyOfFabStuff @FabNHSStuff]

The fabulous @RoyLilley opening this years #FabAwards23 and getting the party started 🎉

Who is so excited to see everybody after so long!

Reflecting that we all share a sincere and honest commitment to do things better.

@gbtpo @DaniG4_

[Trace Van Wyk @trace_vw]

As leaders please genuinely ask yourselves how many of these you’re really living and not just paying lip service to. Then take action that is authentic. The little decisions you make will be the ones that drive lasting change.

[Göran Henriks @goranhenriks]

Do not miss! to read this profound white paper - Improvewell - such a profound work about How we can Understand the healthcare retention landscape. Discover the drivers to proactively reduce attrition. Download @ImproveWellUK’s new white paper: https://t.co/gYopEIeo4b