Tracey Horricks

[Tracey Horricks @tracemul7]

#JungleEyesBengal sleeping during today’s team conference call! Such a slacker!! #petsofUofA

[Tracey Horricks @tracemul7]

@qrsupport - are you having issues with your website? Trying to book flights but getting a Gateway Timout error! Please help, need a holiday ✈️

[Tracey Horricks @tracemul7]

“Is the overall experience BECAUSE OF or INSPITE OF us? - @DuncanTroup #itsmfa #smconfau

[Tracey Horricks @tracemul7]

“change resilience is the new change management” - Karen Ferris #itsmfa #smconfau

[Tracey Horricks @tracemul7]

smconfAU “Sarah Connor the shit out of it” - quote du jour #itsmfa #smconfau

[Tracey Horricks @tracemul7]

“Sarah Connor the shit out of it” - quote du jour #itsmfa #smconfau

[Tracey Horricks @tracemul7]

Almost packed and ready to freeze by butt off in Canberra! #smconfau #itsmfa #WinterDidntGetTheMemoAboutSpring

[Tracey Horricks @tracemul7]

Pick n mix from Everbridge! Yummm!!
#sdi18 #picknmix #yum - https://t.co/wbOteeTiBl

[Tracey Horricks @tracemul7]

Everyone is posting pictures of awards winners, and I’m over here posting pictures of pudding 🤤 #sdi18 #yum #pudd… - https://t.co/Va8R0jPfuK

[Tracey Horricks @tracemul7]

Bennett Arron
#sdi18 #funny #bennettarron - https://t.co/D0A631O4MS

[Tracey Horricks @tracemul7]

Fish & chips for lunch!! 🍟
#sdi18 #howveryenglish #yum - https://t.co/DG624v1ngj

[Tracey Horricks @tracemul7]

Answer: not yet, but it’s time to automate level 1 tasks! Very exciting to see Service Desk being encouraged to s… - https://t.co/UaAGL0dUfm

[Tracey Horricks @tracemul7]

@ClaireAgutter You did great and didn’t even seem phased by it! Great presentation and explanation 😀

[Tracey Horricks @tracemul7]

Bonus points for all stands giving out haribo 😍🍬
#sdi18 #haribo #calories #yum - https://t.co/JB0VeqnNfy

[Tracey Horricks @tracemul7]

Robot selfie! 🤖 🤳
#sdi18 #robot #pepper #canwegetone - https://t.co/ui0maD1o5A

[Tracey Horricks @tracemul7]

Great to see The University of Adelaide mentioned! #bots #sdi18 #theuniversityofadelaide #servicedeskinstitute - https://t.co/yJ7Htjt2bF

[Tracey Horricks @tracemul7]

#SDI18 #verism #servicemanagement #sdi

[Tracey Horricks @tracemul7]

#SDI18 #itsmf #shinybrochures