@O2 'Congestion'... all day. Every week at the same time in the same location on the same day... Ok sure. SO15 postcodes. Its not localised to a specific street, it's just Southampton in general.
@EE Thanks Andrew, could you also confirm that any faults or problems will be dealt with using professional advice and investigated, not just fobbed off to a page on a website implying it's my handsets fault? @o2 seem to be manned by a robot who just sends unhelpful links
@O2 Several times. You just ignore it and advise 'turn the phone off and on again'. Months now. Every saturday. Same time. No 4G signal. I'm changing to @EE next year regardless. Poor customer service for months now (imcluding being ignored)
@O2 Well if you actually paid attention to the tweets @GoatmanUX is sending you'd know... Its despicable blocking/ignoring customers when they keep reporting an issue. Its SO15 postcode EVERY saturday 2pm-6pm.