Post 3/3
We have escalated this issue multiple times via [email protected], but till date we have not received any response from your team.
This delay is causing financial loss to our business. Requesting immediate intervention and delivery.
Post 2/3
Tracking remained stuck from 15 June until we raised a complaint via Shipmozo on 18 June. Only after the complaint was a new update published on 19 June stating "Reached at Destination - Phursungi, Manjari, Maharashtra".
Since 19 June, there has again been no movement.
Post 1/3
Extremely disappointed with @XpressBees_IN service.
AWB: 153291462104516 was picked up on 13 June 2026 and is still not delivered after 10+ days. The shipment was supposed to be delivered within 2-3 days but remains undelivered.
[Tweet 3/3]
How can sellers be held accountable when critical notification systems are silently changed without transparency? Request urgent senior escalation and corrective action.
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@Flipkart@flipkartsupport@_Kalyan_K
Flipkart support confirms that new order email notifications have been stopped for all sellers and replaced with RTD cutoff notifications, but they refuse to disclose the effective date or provide notification logs.
[Tweet 2/3]
They also state WhatsApp notifications are “not mandatory,” yet sellers are penalized when orders are missed.
Due to lack of notifications in December, my orders were missed, cancelled, listings got impacted, and seller metrics dropped.
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This delay has caused order cancellations, listing disruption, loss of impressions, and seller metric impact.
Request immediate clarity: is this issue actively being resolved, and when can a fix be expected? Please escalate to senior technical support.
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@FlipkartSellers@Flipkart@flipkartsupport
Ticket raised on 12 Dec regarding order notification failure (WhatsApp/Email). Since then, I am only receiving repeated generic replies saying “escalated to technical team,” with no resolution, no RCA, and no timeline.
@flipkartsupport@Flipkart@FlipkartSellers
Not satisfied with Flipkart support! Warranty attribute kept changing after QC approval, causing ad loss & poor BBD sales. No answers yet!
@flipkartsupport I am a seller on Flipkart, and my issue pertains to a wrong product return (SPF Claim) received from a buyer.
It appears that the link you have shared is for customer support, not for seller support. Please share the correct contact or escalation channel for the Flipkart Seller.
@Flipkart@FlipkartSellers@FlipkartSupport
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We are highly disappointed with the unfair SPF claim resolution for our case (Incident ID: IN25101117211059156432).
@flipkartsupport Please check your DM — the required details have been shared. However, your response seems unprofessional, as I had already raised a ticket earlier and did not receive any proper resolution. That is precisely why I have reached out here to escalate the issue for timely action.
@flipkartsupport As per your response, we are removing the order-related details from the X platform. However, we still expect a fair resolution and proper support from the Flipkart SPF and Seller Support teams regarding our pending issue.
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We received a fake & used product in return, but SPF credited only ₹791.72 against our ₹4000 genuine Billing Buddy product.
Now the “Reopen Claim” option is disabled, leaving us unheard. This is unacceptable!
Hey @amazonIN
I am a seller on Amazon and created a support ticket on 13th Feb 2025.
Case Id: 10805048802
I think your team might be on a very long vacation, as they haven't provided any resolution till today.
I hope this will get my attention and resolve the issue soon.