Thomas Sanderson

We’ve been designing, crafting and installing bespoke shutters, blinds and awnings for over 30 years. Open Monday-Friday 9am-5pm.

[Thomas Sanderson @tsblinds]

@pmyrps Hi Phil,

We're sorry to hear this.
Please can you DM us with your customer number and full address to enable us to look into this further.

Thanks
Laura

[Thomas Sanderson @tsblinds]

@DgeEvans That's disappointing Gareth,

Please DM us with your full address so we can look into it for you.

Becks

[Thomas Sanderson @tsblinds]

@sharonfeinstein Hi Sharon,

I have since provided you a further update via DM.
I appreciate your continued patience and will continue to update you further.

Thanks
Laura

[Thomas Sanderson @tsblinds]

@sharonfeinstein Hi Sharon, this is most concerning!

Please DM us with your full address so we can look into it further.

Becks

[Thomas Sanderson @tsblinds]

@DavidRicho0912 Hi David,

If there is something we can look into for you, please DM us confirming your full address.

Many thanks
Laura

[Thomas Sanderson @tsblinds]

@nbutch Hi Atin,

Please DM us with your address so we can look into this for you.

Regards

Becky

[Thomas Sanderson @tsblinds]

@katieka26796839 Hi Katie,

We'd like to look into this further, please DM us with your full address.

Regards

Becky

[Thomas Sanderson @tsblinds]

@Jessica_JNoble Hi Jessica,

We are really keen to look into this for you, please DM us with your full address.

Becks

[Thomas Sanderson @tsblinds]

@Jon99P Hi Johnathan,

We'd like to look into this, please DM us with your full address & your friends address.

Best wishes

Becky

[Thomas Sanderson @tsblinds]

@LUC66 Hi Lucy,

We’re deeply sorry to hear of your experience with us and are keen to find out more, please can you DM us with more information?

Yasmin

[Thomas Sanderson @tsblinds]

@LUC66 Hi Lucy,

Upon reviewing the account I can see you are in discussions with a Team Leader and they shall be trying to contact you again today.

Thank you for your continued patience.

Laura

[Thomas Sanderson @tsblinds]

@LUC66 Hi Lucy,

I can see that the team have since emailed you an update to confirm you will be contacted today.

Thanks
Laura

[Thomas Sanderson @tsblinds]

@MarcelleOfLlew Hi Marcelle,

Once the service call has been attended your account manager shall follow up with you and discuss some options.

Many thanks
Laura

[Thomas Sanderson @tsblinds]

@MarcelleOfLlew Hi Marcelle,

Apologies I forgot to advise you of time scales, the allocation process takes up to 72 hours (not including the weekend) so you will be contacted early next week.

Thanks
Laura

[Thomas Sanderson @tsblinds]

@MarcelleOfLlew Thank you for confirming. This has now been logged on your account and a service call request has been raised. Your account manager shall follow up and will contact you once this has been allocated to an installer and will confirm next steps.

Many thanks
Laura

[Thomas Sanderson @tsblinds]

@MarcelleOfLlew Hi Marcelle,

Thank you for confirming your details.
I have located an account but cannot see that any issues have been logged. We can certainly raise a service call request on your account to enable your issues to be assessed.

Many thanks
Laura

[Thomas Sanderson @tsblinds]

@CallCatchers Hi,

Thank you for reaching out to us!

In order to assist you further, could you please provide us with your account details via DM?

Yasmin