@AmazonHelp will you process the refund if it is not picked up for the third time? I need to know what is the next step. I cannot wait while you keep creating return order. it has to be stopped somewhere
@amazonIN What a pathetic customer service you have? once amazon customer earned a good name. but now it is very pathetic and you agents doesn't have empathy to customer and doesn't understand customer frustration.
@AmazonHelp I already waited for 35 days. and you are asking me to wait for another 14 days. nobody is taking ownership on why it was not picked up last two times. how long do you want me to wait. i can wait for another 14 days. but what if it is not picked up this time also.
@AmazonHelp Thanks for the link. One agent (i don't want to name them) from the SM team said usual scripted text (apologies, understand your concern) and transferred the chat to another CS agent. He again told me the same story that the order will be picked up by 27 Sep.
@amazonIN Thanks for the link. One agent (i don't want to name them) from the SM team said usual scripted text (apologies, understand your concern) and transferred the chat to another CS agent. He again told me the same story that the order will be picked up by 27 Sep.
@amazonIN Of late any return pickup is scheduled by default after 14 days. It is indirectly prevent the customer to return the order by delaying the return schedule pickup. It is very pathetic
@amazonIN I don't know what is happening and how long a customer should wait for return of the product. Absolutely there is no empathy on this case. Your customer support people don't give any priority for the frustrated customer and they are not ready to listen.
@amazonIN And this time also it was not picked up. When I contacted the customer support again today, i was told that fresh return order will be created and it is scheduled for 27 Sep (another 14 days waiting time). I dont know whether it will be picked up on 27 Sep also.
@amazonIN When I contacted them, they said that new return order will be created and it will be picked up this time without fail. They also promissed a advance refund if the order is not picked up in the second time. As per the second return request, the pickup was scheduled for 12th Sep.
@amazonIN It was supposed to be picked up by 25 Aug, but it wasn't. So i contacted customer support multiple times and they wanted me to wait for 3 days which I did. After 3 days, I received a message saying return order was cancelled and contact customer support.
@amazonIN Here is the issue. I have ordered a Acer laptop bag (Order #405-8456976-8794723) and I received it on 11-Aug. I found the product didn't meet the expectation and I requested for a return. Return order was scheduled after 14 days.
There is no proper response and no one taking accountability. It really frustrating. Thursday they said the stock is available. I told them that I will visit on Saturday. When I visited today, he said that it is fixed to another bike and there is no stock available.
@royalenfield My Classic 350 bike is 7 months old and it has an indicator switch fault. I sent the bike to second free service to Sri Venkateshwara Bike Zone, Velachery, Chennai in the first week of October. Service Advisor said that the indicator switch is faulty and it will be
replaced in warranty. Currently it is out of stock and will inform me once the stock is arrived. Ever since I visited the dealership for 5 times. Always say there is no stock and they are not when it will be available.
Worst traffic in Singaperumal koil. Very very poor traffic management. It took 30 mins to cross Mahindra City to Singaperumal koil. It is not even Sunday. Having signals for few vehicles pass through is bad idea. Hundreds of vehicles standing for 3kms. #Traffic