@nationalgridNY@ba_manning lol 2 hours to reply via tweet. Worse response time than the wait time on the phone. How can a public utility be allowed to service their customers so poorly? I don’t think I’ve ever spent less than an hour on hold waiting to speak to a rep. That’s criminal
@nationalgridNY 47 minutes on hold and still haven’t spoken to a single person. This is absolutely insane. How do you expect people to conduct business if they’re left on hold for hours at a time?
@vzmercogliano@OptimumHelp Doesn’t matter to me who is right….want to watch the teams I pay good money for. Already cancelled @optimum and have @verizonfios install scheduled for Monday (free Xbox series s as a new customer gift!)
@FinancewithJohn@OptimumHelp I’ll be switching over to @verizonfios unless they make me whole, plus something for the aggravation of having to swap from fubo app back to cable all the time. I’m sure they won’t do anything meaningful for me, and I’ll be making the easy switch to fios
@FinancewithJohn@OptimumHelp Approx $200…..not that I have anything against fubo, but if optimum lost a channel that is incredibly important to me, and now I have to pay extra to another service for it, optimum should be footing that expense and then some
@OptimumHelp I don’t want an offer to defray the now added costs of paying for fubo after the measly 7 day free trial. I want to know how much you are taking off my monthly bill so long as I no longer have access to msg
@OptimumHelp Truly do not care who is right and who is wrong. But I’m certainly not going to pay for fubo to get access to games that I’m already paying for. Are you lowering my bill now that I no longer have these channels?