Tweeonie

Chat, talk, listen, tweet and eat

[Tweeonie @tweeonie]

Hi @ScottishPower trying to resolve a meter reading issue on a new property. We sent you correct reading, as did the previous occupiers. You started with a lower reading, charging over £500! Tried to sort on phone and email. Revised bill incorrect reading #CustomerServiceFail

[Tweeonie @tweeonie]

@OVOEnergy Interesting @OVOEnergy been going on since sept 2022, now I've raised with the #ombudsman- guess what, you're actually looking into it

[Tweeonie @tweeonie]

Oh! @OVOEnergy migration issue raised Sept22. You've got our money. Now raised with the #Ombudsman. You've caused stress, taken time, that I'll never get back. Why do I have to resort to social media to get a response?

[Tweeonie @tweeonie]

@OVOEnergy Done

[Tweeonie @tweeonie]

@OVOEnergy Emily, if you look at all the DMs, all that info has been sent

[Tweeonie @tweeonie]

You having a laugh @OVOEnergy your engineer never turned up

[Tweeonie @tweeonie]

Ohhh @OVOEnergy I've been waiting as instructed for your engineer to fit my #smartmeter Can I fine to £30 as they've not showed up???!!! 🤬

[Tweeonie @tweeonie]

Ohhh @OVOEnergy I've been waiting as instructed for your engineer to fit my #smartmeter Can I fine to £30 as they've not showed up???!!! 🤬

[Tweeonie @tweeonie]

@OVOEnergy This goes back to 29 September. 'As soon as possible' isn't exactly putting you up for a customer service award, is it @OVOEnergy ?

[Tweeonie @tweeonie]

Hello @OVOEnergy Are you having a laugh? I'm trying to get in touch -you tell me to send a DM... you email me and tell me to get in touch but HOW???

[Tweeonie @tweeonie]

@OVOEnergy I've replied. Please resolve it this time. There's little point, if you choose not to respond again!

[Tweeonie @tweeonie]

Hello @OVOEnergy please tell me how to contact to?
1) I called, you gave me an email address to send the info to, which isn't in use.
2) I've sent you a DM, you told me to send all the info, and still no reply.
Please tell me how this is to be resolved? #ovoenergy

[Tweeonie @tweeonie]

Still no response from you. Please can you reply to the DM thank you

[OVO @OVOEnergy]

@tweeonie I've just responded to your DM, Tweeonie. ^Charlie

[Tweeonie @tweeonie]

@OVOEnergy Thanks Charlie, I've replied 👍

[Tweeonie @tweeonie]

Hi @OVOEnergy you keep giving me an email address to contact you, but it bounces back saying its not in use. It's still on your website as the contact email [email protected]. What is an email that is in use please? #ovoenergy

[Tweeonie @tweeonie]

@OVOEnergy I've already spoken to someone and they're dealing with it. Too complex, need a working email please

[Tweeonie @tweeonie]

@sarahgimoresun @jet2tweets Thanks. Live chat off atm!

[Tweeonie @tweeonie]

@jet2tweets your website isn't working properly, been calling for 2 days and just kept on-hold. Urgent response required please!

[Tweeonie @tweeonie]

Second time @Baddiel has liked one of my tweets. My life is complete

[Tweeonie @tweeonie]

More people checking WhatsApp than tweeting you @Baddiel hopefully I'm in with a chance #grandoperahouseyork

PS. Do you have your grandfather's jeans?

[Tweeonie @tweeonie]

More people checking WhatsApp than tweeting you @Baddiel hopefully I'm in with a chance #grandoperahouseyork

PS. Do you have your grandfather's jeans?