Transform your contact center with intelligent, personalized customer service! 🎯💡🔄
👉 https://t.co/Zfsh3LDIk3
See how integrating @tealium CDP with #AmazonConnect brings real-time digital journey insights to your agents.
Google just shipped a FREE 71-page guide on prompting 👀
Why most prompts fail?
They skip structure.
The fix?
A clean 4-step structure:
Who you are → what you want → why it matters → how it should look
Plus the guide is packed with real, role-based examples.
Link in 🧵↓
BREAKING: Ukraine President @ZelenskyyUa calls for global protests to mark one month of the Russian invasion.
In London this Saturday, @MayorofLondon & @euromove have organised a march & vigil for Ukraine. 🇺🇦🙏
Sign up here & share everywhere: https://t.co/iG9GqYJv7a
Modern Customer Journey Analysis needs to make sense of customer journeys over touchpoints, channels and time. How can we make it work for customers – and the business? Our latest blogpost takes a look: https://t.co/6gdoKWXHro
I'm hiking 26 miles for @macmillancancer next week!
Join me in supporting this incredible organisation with a donation, if you can.
Thank you! #JustGiving#MacmillanCancer
https://t.co/YkonSmFVmB
The #GreatConjunction of #Jupiter and #Saturn thru my telescope just after 6pm. 4 of Jupiter's moons; Europa, Ganymede, Io & Callisto, and Saturn's Titan moon visible. Stacked many images for more clarity and color. Nexstar Celestron 6SE with Nikon D750 attached. #scwx#ncwx
At the end of a challenging year, our founder and CEO @GlenManchester reflects on the state of the industry, sheds light on the true role of ‘customer-led’ journeys and considers what’s next in 2021. Watch the films here https://t.co/mDRkhx4nr3 #journeyorchestration#rtim
Interesting times for tourism in #NZ.. great read!
"Can the New Zealand tourism industry afford to be picky after a year of business closures and redundancies and at a time when global competition will be fierce?" https://t.co/wYjOB1Qi1I
Don't waste your moment! Act in an instant with real-time, contextual conversations. Read about why the Forrester Wave is so critical, and download the new Report on Real-Time Interaction Management, right here: https://t.co/McH90sQ75t
An absolute masterclass in interviewing a politician by New Zealand's @TovaOBrien - one of the best interviews of a politician I've seen. Also one of the most entertaining.
Roughly a quarter of the Pantanal wetland in Brazil, which regulates the water cycle upon which life depends in the region, has burned in wildfires worsened by climate change this year. https://t.co/Ne4TEU30zN
Last chance to register for Thursday’s Live Webinar! We’ll be revealing ThunderBay, our brand new AI suite analyzing journeys at scale & creating live audiences for better orchestration. To see it in action, book your place: https://t.co/4We0D9UFth
#ThunderBay is here!
Join our @ThunderheadONE#Webinar October 8th, where we’ll be walking you through our brand-new AI capabilities for better #orchestration.
Register here: https://t.co/FMbIeWADyR