Twisha

[Twisha @twisha97]

Can't wait to show off the creations of this dream team! #CX19

[Albina Mamonkina @AlbinaMamonkina]

Behind the scenes of the #guccification video. Get ready for #CX19 secrets coming week 12. @Arun_srinivas1 @laylayehia @twisha97 @AmritaHangloo @Hanna_Ding @WeiYang87

[Twisha @twisha97]

Great way to avoid an anxiety-producing experience for the introvert shopper and helping employees devote time elsewhere. #CX19

[Twisha @twisha97]

Love this packaging idea by Usual Wines. https://t.co/P6mUIchAAM. It is quality wine, packaged by the glass. Removed the pain point of buying the whole bottle, especially for someone who lives alone.#CX19 @DrGiesler

[Twisha @twisha97]

@AlbinaMamonkina @Casper Love this!

[Twisha @twisha97]

@laylayehia AI makes toys attractive to children as well as adults. Pokemon Go or PUBG which took the industry by a storm, clearly showcases the role of AI in the future of toys.

[Twisha @twisha97]

@laylayehia An interesting thing I noticed was that when I walked into a Channel store dressed like a college student, I was intimidated. However, when I went there after my networking conference dressed up in business professional, I felt all the more confident!

[Twisha @twisha97]

Reformation really transforms the in-store shopping experience by combating the customer pain point of visual clutter and confusion. #CX19

https://t.co/Ed4ZqaAl3E

[Twisha @twisha97]

@AlbinaMamonkina @laylayehia @Arun_srinivas1 Gelato all the way @AlbinaMamonkina

[Twisha @twisha97]

#dreamteam Super Proud #CX19

[Albina Mamonkina @AlbinaMamonkina]

Team #gucci is ready for their #CX19 #guccification presentation!

[Twisha @twisha97]

"Keep your personal and professional life separate!".
Isn't this what we all hear? Well not anymore. Thanks to my #CX19 lecture today, I know there is a way to combine my passion and profession to be successful in life!!

[Twisha @twisha97]

The customer experience discussion in #CX19 got me thinking about the beauty industry and its changing gender norms. Brands don't just sell make up, they are trying to create an inclusive community where users can express themselves fearlessly.

https://t.co/Uz0ZX7WT57

[Twisha @twisha97]

Burger King stopped selling their go-to product "The whopper", in order to join hands with McDonalds in supporting the Children with Cancer charity.
Clever emotional marketing strategy!
What do you think will be the outcome for this?
#Cx19

[Twisha @twisha97]

Today we had the opportunity to understand Empathy as a strong customer experience design tool. Shoutout to @DrGiesler!! We focused on platform businesses like uber and what strategies can be used to create positive brand experiences. #CX19 #lovermark

[Twisha @twisha97]

This article superbly highlights the 4 Key components of a digital customer experience. We, as consumers, love brands that love us and walk on our path.

https://t.co/s7r6vIQlKe

#CX19 #itsallaboutthecustomer