Peter Stromquist

recovering moralist, rational monotheist, family man, fixed gear biker, software craftsman, password slayer (@HyprCorp), former @auth0, former @target

[Peter Stromquist @twistedstream]

Still waiting for you to resolve my booking issue caused by your unverified account creation process.

[Peter Stromquist @twistedstream]

Hey @ViatorTravel - your weak account verification just cost us hundreds. My wife accidentally created an account with a slightly misspelled email. You let it book an excursion w/o verifying ownership of the email address. No confirmation ever reached us.

[Peter Stromquist @twistedstream]

@ViatorTravel — I haven’t heard back from your official team yet. FYI - I did receive a DM request from @AssistViator which must be a spam bot looking for posts like this. I will only share information through your verified support channels.

[Peter Stromquist @twistedstream]

We only found out yesterday from the vendor — too late to cancel under your “<24 hrs = no refund” policy. This is a security flaw and bad customer experience. Please make this right: refund or credit. Booking Reservation # 1281806619

[Peter Stromquist @twistedstream]

@WestJet Looks like "Create Account" service is down so people can't create new accounts. Any ETA on when it will be working?

[Peter Stromquist @twistedstream]

@FlyFrontier my family & I have been stuck in MSP waiting on a 7-hour delayed flight. We're supposed to get meal vouchers but mine hasn't hit my inbox. I've been chatting with https://t.co/IsH0mGW77g for 45 mins and have gotten nowhere. Can someone competent DM me to help?

[Peter Stromquist @twistedstream]

@LGUSSupport my LG SmartMQ account is broken and no matter what I do I can’t reset the password. Reset links don’t work. The app and website appear to use different auth systems. Do you realize how bad this is?

[Peter Stromquist @twistedstream]

@Fidelity Something seems to be broken with downloading statements off of your website. I’m trying to get my Q2 report for my 401k and it just spins. Want to make sure you’re aware.

[Peter Stromquist @twistedstream]

@KidCheck My child's school is going to be using your service this year so I just created an account. Two big security concerns: weak passwords (max 16 characters) and no MFA. What's on your product roadmap to better address account takeovers?

[Peter Stromquist @twistedstream]

An employee finally walked by and all they said was “Don’t talk to me”.

[Peter Stromquist @twistedstream]

@SunCountryAir This is what it looks like when an airline doesn’t care about its customers. SY622 was delayed for two hours because they had to “change planes”…

[Peter Stromquist @twistedstream]

When we finally land they make us sit and wait for 20 minutes for the gate to become available. Couldn’t put us in a different gate? Now we’ve all been sitting here for 30 minutes waiting for our bags.

[Peter Stromquist @twistedstream]

Wow, COVID-19 must have officially been downgraded to endemic status... I just stepped into my local Starbucks and NONE of the employees were wearing masks.

[Peter Stromquist @twistedstream]

When I attempt to submit a payment, it just spins

[Peter Stromquist @twistedstream]

@TheUrgencyRoom Looks like your payment portal is down

[Peter Stromquist @twistedstream]

Along with this there are some pretty tough verses to rationalize like: Ezekiel 21:3-4, Jeremiah 13:14, Lamantations 1:15, Hosea 13:16, Jeremiah 19:9

[Peter Stromquist @twistedstream]

@1717pod Would love to hear a podcast that addresses the violence of God in the OT. Specifically how the same God that mercifully died for our sins in the NT seemed to mercilessly commit genocide in the OT (Canaanites, the Flood, etc)

[Peter Stromquist @twistedstream]

@Delta Is your app down? I can’t login this morning so don’t have access to my boarding pass

[Peter Stromquist @twistedstream]

@BallerTV Horrible first experience with your platform. I’m a parent and was forced to create an account to watch my daughter play her first volleyball game. Your site was mostly down during the time of her games this morning. Wasn’t even close to worth what I had to pay.

[Peter Stromquist @twistedstream]

@InstaMed Your online bill pay service is down
https://t.co/I4MeXsggxE
-> Blank page
Any ETA on when it will be back??