Albert Pena

Buyer at Quips ‘N’ Quotes Inc, Past President Boys & Girls Club of Mission Advisory Board, Past President Leadership Mission

[Albert Pena @txALLsurvivor]

Planning my getaway to Vegas - staying at Westgate Las Vegas Resort & Casino. For friends & family: https://t.co/85ruYDTV2T @WestgateVegas

[Albert Pena @txALLsurvivor]

So @ATT & @ATTHelp isn’t interested in resolving overcharges to my acct 4 the last 30 months. Being a loyal customer to companies like @ATT doesn’t matter to them bc they just want your money even when they know they are wrong. Pretty sad that they admit it but won’t do anything

[Albert Pena @txALLsurvivor]

@ATTHelp Still waiting

[Albert Pena @txALLsurvivor]

After 20 plus years, I’ll be leaving @ATT as a cell ph customer bc they refused to credit my account for fees/features that should have been removed when I made changes to my account. Apparently it’s ok to add features to your account when you’re at

[Albert Pena @txALLsurvivor]

@ATT Remove old features you must call customer service. Shame on you @att for taking advantage of loyal customers.

[Albert Pena @txALLsurvivor]

an @att store but not ok to have old ones removed. Talk about a double standard. If you’re adding a new service it’s ok and you don’t have to call customer service. The agent at the store will be glad to do it bc hey it’s a sale for them. What they don’t tell you is that to

[Albert Pena @txALLsurvivor]

Been on hold on and off for almost 2 hours for a task that should have taken 10-15 with @VivintHome. Horrible customer service experience with this company.

[Albert Pena @txALLsurvivor]

Talk about the worst customer service @VivintHome ever. How do customers put up with such horrible customer service ? So glad I will no longer be dealing with this company.

[Texas Longhorns @TexasLonghorns]

get those Horns up 😤🤘

#HookEm

[Albert Pena @txALLsurvivor]

I’m also being told the funds for the claim will not be released until that invoice is paid. Has anyone had a problem like this with @EchoLogistics?

[Albert Pena @txALLsurvivor]

Is anyone else having problems with @EchoLogistics? I’ve been working with my sales rep (who hasn’t been very helpful), on a claim for a shipment that a carrier lost. I’m being told I have to pay an open invoice for the freight on this lost shipment, when it was never delivered.

[Albert Pena @txALLsurvivor]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary

[Albert Pena @txALLsurvivor]

Great team wins last night as Los Lobos Softball swept a doubleheader. 4-1 on the season at the halfway point.

[Albert Pena @txALLsurvivor]

Except for maybe #Cowboys win today!

[Hootie @Hooters]

I don't have the energy to think of a good tweet today

[Albert Pena @txALLsurvivor]

@FedExHelp @FedEx I wonder what the Texas Railroad Commission would have to say about this?

[Albert Pena @txALLsurvivor]

@FedExHelp Is there someone that can help resolve over billing for a business account? The company I work for has been over billed 10K and my rep hasn’t done much to resolve this. I’ve been dealing with this since February of this year. Anyone else having @FedEx billing issues?

[Albert Pena @txALLsurvivor]

@FedExHelp Latasha I called and got no help. I was told to contact my account executive who hasn’t resolved this problem. We have been over billed 10K since Oct of 2020 and no one is willing to help @FedExHelp or @FedEx.

[Albert Pena @txALLsurvivor]

@FedExHelp @FedEx Our Sales Rep has had all the info that is needed for several months. We have been over billed 10K and we were offered a credit of $400. Terrible customer service.

[Albert Pena @txALLsurvivor]

We have been charged fees like home delivery when our address is a business in a commercial shopping center. This is ridiculous.

[Albert Pena @txALLsurvivor]

Is anyone having billing problems with @FedEx? We have been over billed 10K and my Sales Rep hasn’t been much help resolving this. Can anyone @FedExHelp help resolve this matter?