Jack Crowley

[Jack Crowley @uJackCrowley]

@Microsoft Windows Suoport

I have a tier 1 session number but there is no one to share it with because I'm being prevented from talking to a live agent. Oa3CBF45FEAA - I believe level one support is Asurion. (They were great. but your bots will not let me speak to them. Jack C.

[Jack Crowley @uJackCrowley]

Windows Support

I have been through voicemail hell over the past 24 hours trying to get technical support for Windows. (Understatement!)

I am being prevented from talking to a live agent. Oa3CBF45FEAA #microsoft #windows #windows11

[Jack Crowley @uJackCrowley]

@XfinitySupport I would like to speak to a bulk specialist base in the eastern (USA) time zone. I have invested close to 5 hours trying to communicate w customer service agents that are unable to comprehend my request and instructions. you can reach me at [email protected]

[Jack Crowley @uJackCrowley]

@XfinitySupport I am having a VERY very very disappointing time with customer service.

The folks that I am speaking to are having difficulty comprehending my requirements. I have invested close to five hours and I am not happy. I would like a credit for 2-months service.

[Jack Crowley @uJackCrowley]

I am trying to encourage Xfinity to give my amazing neighbor - she will be 101 next month - a break on her cable bill.

Maybe they could give it to her and all other centenarians free of charge? @Xfinity

[Jack Crowley @uJackCrowley]

@Microsoft365 very disappointed in response time and on-hold time regarding an outlook issue for "we're having trouble fetching results from the server...." error. Please hire more ambassadors. They are amazing but the ones working today are probably getting hammered.

[Jack Crowley @uJackCrowley]

@Xfinity @XfinitySupport I am trying to help my 100 year-old amazing neighbor (she'll be 101 in April) with her cable box. After we get this resolved she will need a deep discount (FREE if you are 100) going forward. She is on a fixed income living independently.

[Jack Crowley @uJackCrowley]

@chevrolet I am looking for support to conduct cpo search in all of the lower 48 states. Presently limited to 2000 miles on your site… https://t.co/PwNdZaIrs5

[Jack Crowley @uJackCrowley]

@WhatsApp I am really having trouble restarting WA after iPhone upgrade.

I have been banned twice, just for logging in.

I have also been unable to access the area on my WA to tap Request a review.

I've also used contact me page & the button allowing another question no go

[Jack Crowley @uJackCrowley]

@WhatsApp I upgraded iphone and now I have a 6 hr from WA. Unable to access app using the account that's banned and tap Request a review. waited 6 hours and banned again. Also went through the web app and after question not being answered, the send question button didn't work

[Jack Crowley @uJackCrowley]

It took me over an hour to make a simple reservation and seat selection on @JetBlue and their “partner” airline. Not my first rodeo. Unable to use JetBlue travel bank credit. The whole transaction was disjointed. Very sad. This isn't my father's JetBlue!

[Jack Crowley @uJackCrowley]

@TSA complete incompetence going through line to A30 terminal @EWRairport Everyone forced in same line w no pre-check. Great rendition of “Who’s on First” when being instructed by TSA agents. Hard working, poorly managed people with low morale trying hard to do their jobs.

[Jack Crowley @uJackCrowley]

@RyanCTorres Thank you for standing behind my Vaer watch. I love it!

[Jack Crowley @uJackCrowley]

@RyanCTorres Hi Ryan, LOVE my Vaer watch. It is disappointing that I had to return it to have the crown replaced and found out it projected to be returned to me in 2-4 months. It would have been great if they just sent the crown and I screwed it on myself.