Adam Oliver

Animator and keeper of sketchbooks. Loves a good breakfast. Dad of 1, married to a kiwi export.

[Adam Oliver @UKanimator]

@KirstieMAllsopp Cor this is a bad take Kirstie. A slippery slope when nickel and diming people publicly. I expect you'll be fully renouncing any use of state funds and viciously pursuing justice for the money wasted on PPE and track n trace too then, not to mention all the other money pits

[Adam Oliver @UKanimator]

@Simpy82 Everyone agrees to the rule. It’s for both sides. This is a non news event for a side that is desperate to find an excuse for being outclassed and outplayed, yet couldn’t keep their heads when needed. Embarrassing displays from the likes of Bryson, some select US fans and PGA

[Adam Oliver @UKanimator]

@NBCSports Shame he’s an absolute banana

[Adam Oliver @UKanimator]

@Uber @Uber_Support @Uber @Uber_Support

[Adam Oliver @UKanimator]

@Uber @Uber_Support very underwhelmed by your support and staff. Was offered Disney+ though the app, was monthly subs for it. Applied, nothing. Then offered annual at a discount. Signed up. Again applied for Disney+ offer. Very avoidant and gaslight-y chat later and feeling angry

[Adam Oliver @UKanimator]

@Uber @Uber_Support Still awaiting a response to the most recent DM and me receiving an email with the offer.

[Adam Oliver @UKanimator]

@AppFraud @Uber @Uber_Support @grok Apparently there’s no such thing as they said to me in a reply ‘we’re not under XX regulator so we don’t have to have a complaints procedure’ AMAZING

[Adam Oliver @UKanimator]

@UberUKI_Support @Uber @Uber_Support seems like either your support team are just copy pasting the same reply to me and ignoring my question or you have no humans involved in your support. Incredibly poor #uber

[Adam Oliver @UKanimator]

@UberUKI_Support And yet again I receive ANOTHER email from Uber saying I’ve got a year of Disney+ for free, yet when I click it I just get it’s not valid. Are you trolling me or something? Does anyone actually work at Uber Support or is it all automated and generally non-existent?

[Adam Oliver @UKanimator]

@UberUKI_Support You are STILL avoiding answering my questions though! You are not telling me how to escalate this complaint. You just repeat the same script. It’s very impersonal and I can’t speak to a human being. Extremely poor customer service

[Adam Oliver @UKanimator]

If I don’t even get a call from @bookingcom then I’ll consider posting the recordings of our calls. You can then hear from yourself and maybe we will get somewhere then. Because so far if you shout it’s the only way to seemingly get something. Prefer not but it’s moving that way

[Adam Oliver @UKanimator]

More on the @bookingcom saga: it appears they don’t want to refund my thousands of pounds of money, and are using delay tactics. I was given promises and they’re being broken. I’m getting more frustrated each day.

[Adam Oliver @UKanimator]

So next is to contact @MastercardUK and chase the chargeback. I just want my money back for flights that I haven’t been actually booked onto

[Adam Oliver @UKanimator]

Not trying to get anyone sacked, just want the flights I paid good money for and to be able to trust an email from a company and not get told it's FAKE NEWS and get gaslit by the people who I'm supposedly flying with! As I say, all recorded from the phone calls #itworksbothways

[Adam Oliver @UKanimator]

When confirmed doesn't mean confirmed...a story of @bookingcom and why to avoid (even though they are supposedly rated highly) and how @emirates are definitely not a 5 star airline, at least in the customer service side of things - a thread >

[Adam Oliver @UKanimator]

Or maybe someone from @DailyMail will do a lovely piece on this company @bookingcom who everyone seems to trust, but are actually low key awful as a travel agent (just look at the GoToGate reviews and then you find out they use them for customer service)