Umakant Patel

[Umakant Patel @umakas]

@HDFCBank_Cares @HDFCBank_Cares Rohita, Why till September 18th? It’s not small amount. I would like you expedite it and get back by this month???

[Umakant Patel @umakas]

🚨 Serious Issue with HDFC Bank 🚨

My father is a retired government primary school teacher (retired in 2005). He had invested his retirement savings in a fixed deposit with HDFC Bank. He is now 78 years old and, due to limited familiarity with mobile technology, he primarily relies on his checkbook for banking transactions.

With the increasing shift toward digital banking and OTP-based transactions, a few months ago an HDFC Bank (Shahada, Maharashtra Branch) employee offered to help him set up mobile banking and OTP services. Trusting the bank staff, my father handed over his phone. Unfortunately, the employee misused this trust and fraudulently transferred ₹11.3 lakhs to his relative’s account, while also deleting OTP messages from my father’s phone to conceal the activity.

This incident has been reported to the police, and it has also been covered in local newspapers. Despite reaching out to HDFC Bank, we have not received adequate support. The bank has stated that the transactions were OTP-authenticated, but this ignores the fact that the fraud was allegedly committed by their own employee.

My father is under immense stress, as this money represents his lifetime savings. We strongly request HDFC Bank management to take immediate action, investigate this matter thoroughly, and ensure full recovery of the funds.
If this issue is not resolved promptly, we will be compelled to escalate the matter further to higher authorities, including regulatory bodies and the Government of India.
@HDFC_Bank @HomeLoansByHDFC @HDFCBank_Cares @RBI @SBICard_Connect @PMOIndia @CMOMaharashtra @Dev_Fadnavis @mieknathshinde @MumbaiPolice

[Umakant Patel @umakas]

@HDFCBank_Cares @HDFCBank_Cares I don’t see any email yet account holder email box??? Minimum send communication whats going on????

[Umakant Patel @umakas]

Why September 18th? Why are you guys taking this much of time? We really need response by Monday. If you don’t have authority then escalate to next level but respond me by Monday. @HDFCBank_Cares

@MumbaiPolice @Dev_Fadnavis @mieknathshinde - I am really looking your help please.

[Umakant Patel @umakas]

@HDFCBank_Cares As you said I will get response on my email by May 4th. Still no response Ajay @HDFCBank_Cares

[Umakant Patel @umakas]

@HDFCBank_Cares @HDFCBank_Cares Still waiting your response. I want to get your response by today.

[Umakant Patel @umakas]

@HDFCBank_Cares Waiting for your response Ajay @HDFCBank_Cares

[Umakant Patel @umakas]

@HDFCBank_Cares Hello Ajay and @HDFCBank_Cares, I have sent an email from my email id. Subject line I kept the reference number TW26042686085.
@HDFCBank_Cares

[Umakant Patel @umakas]

@HDFCBank_Cares My name is Umakant Patel

[Umakant Patel @umakas]

@HDFCBank_Cares @HDFCBank_Cares , Ajay,

Give me the status of the case. Just sending the case # is not helping me. I want to resolve this case on priority.

[Umakant Patel @umakas]

@HDFCBank_Cares Reference Number - 1732313984

@HDFCBank_Cares

I sent an email on the same day when I received the email but still no response yet. I want to resolved this case within 24 hrs.

[Umakant Patel @umakas]

@HDFCBank_Cares My father doesn’t have email id. Let me send an email from my email id, I really want HDFC bank to address this issue within a day. It’s serious concern.

[Umakant Patel @umakas]

@HDFC_Bank

[Umakant Patel @umakas]

@HDFCBank_Cares @RBI @SBICard_Connect

[Umakant Patel @umakas]

@mieknathshinde @Dev_Fadnavis tagging to Maharashtra CM and DCM. Sir your help is really appreciated. Thank you so much!

[Umakant Patel @umakas]

@airvistara @vistara Just now I called your customer service team and they said my PIR case has been closed saying baggage is delivered but I didn’t baggage yet… what pathetic communication you guys have. Pls reopen my case and work on highest priority.

[Umakant Patel @umakas]

@airvistara Very bad experience with Airvisatara airlines team. My baggage has been lost since June 28th and I am keep calling customer service team but getting same answer saying we are connecting to Mumbai arrival team. Its been more than 10 days :(