Megan V

Digital communications | content design | web accessibility

[Megan V @ummijah]

@VirginAustralia I need help getting my purse back from a flight on Sunday. I called Baggage Services but they wouldn't give me a reference number. It is urgent that I get it back asap.

[Megan V @ummijah]

@T8SydneyTrains Sorry I didn't see it. We got off at Sydenham 5-7 minutes ago. But curious that onboard staff didn't address it.

[Megan V @ummijah]

@T8SydneyTrains what's wrong with this picture? Hint 3 able bodied people are sitting in a space reserved for wheelchair users, but the wheelchair is in the aisle! There's a safety issue to this too

[Megan V @ummijah]

I note the website now has a status update.

[Megan V @ummijah]

@mebank can we get an update on what's going on?
My debit card isn't working. I was on hold for 1 hour to your call centre and you terminated my call. App chat says high volume of inquiries. But nothing on your website or socials to explain the issue

[Megan V @ummijah]

@T3SydneyTrains there's a bag left on train, carriage N1716 on train into city. We're stopping at Campsie now.

I only got on at Belmore

[Megan V @ummijah]

@MacqDictionary Didn't realise how much I use your site until I can't search anything with the site upgrade. I hope it's resolved quickly.

I'll start carrying my hardcopy dictionary

[Nazeem Hussain @nazeem_hussain]

Remember when it took 1 day for former Prime Minister @TurnbullMalcolm & @JoshFrydenberg to demand we send money to fix Notre Dame?
It took 20,000 killed Palestinians for Australia to ask for a ceasefire amid a genocide. In Australia: white buildings matter more than brown lives.

[Megan V @ummijah]

@lauraemilyvidal @jaynemooneyy @MSegrave @Kate_FitzGibbon Congratulations Laura!! You're amazing!!

[Megan V @ummijah]

@T3SydneyTrains I sent a DM

[Megan V @ummijah]

@T3SydneyTrains how do we report vaping in train? Boy vaping from Sydenham on Lidcombe train

[Megan V @ummijah]

@AnneTiedemann1 ❤️❤️❤️

[Megan V @ummijah]

@auspost is MyPost and app down?

[Megan V @ummijah]

What your company is doing to fix it. These need to be at the top of the email. All the background info move to the bottom. And write for everyone regardless of reading level #contentdesign #accessibility #readability

[Megan V @ummijah]

@ahmhealth just some feedback. As an ex-customer I just want the updates to say what's happening. The long winded emails are confusing. The messages need to get to the point - I don't care about the background anymore. I want to know what to do (to minimise identity theft) and..

[Megan V @ummijah]

@mebank I've downloaded the new iOS app but can't log in. I've restarted my phone and deleted and reloaded the app and same problem.

[Megan V @ummijah]

@Telstra I have nothing selected but I'm getting unnecessary SMS.

[Megan V @ummijah]

@Telstra why am I getting promo SMS I never signed up for? Nor have you asked me if I want it. And from my account I can't remove myself

[Megan V @ummijah]

@alintaenergy why can't I see both my gas and electricity accounts in the portal? You changed your systems in Apr, it's nearly Aug. Your CSOs tell me my electricity will appear in 48 hrs

[Megan V @ummijah]

@rebootonline document sleeve/document protector